today, 07/11/09, I visited the Great Clips Hair Salon onRuff Snow referred by a lady I had just met. Her hair cut was cute and I asked her where she got it cut. On my way hom e from a birthday party I stopped in and asked for a hair cut. The lady at the front desk was dressed unprofessionally but I did not think about it at that time. I was assisted by a lady who cut my hair and I really liked it. While paying for my cut a lady was standing beside me purchasing some shampoo. The same lady that was at the counter when I went in was cutting a man's hair at the front chair and rudely came back over to the counter to assist the lady who was helping me and also the lady purchasing the shampoo. I have never heard or seen a person behave so unprofessionally or rudely in a long time. This person also would not smile if it meant her face would crack. Please understand I have worked with the public for many many years and I would not for one minute keep someone who not only embarrassed her employees but also the public. I was going to ask for the manager but found out by asking it was the rude lady. Is there not something you can do to discipline this lady? Surely my complaint is not the only one you have received. If I were your company I would certainly send an unknown member of my staff in to see what was going on. She is very bad for your business. I had never gone to a Great Clips before and believe me, if it were not for the lady that cut my hair, I am sure I would not go in again. I can spend my hard earned money somewhere else. Thank you

Joyce Daniel
5509 Irish Spring Lane
North Rkichland Hills, Texas 76180

Please feel free to contact me I would love to tell you exactly what happened.