I went to Great Clips for the first time ever, to have the ends of my hair clipped. For the convienance, I also had my two year old sons hair cut. There were three women inside of the store, however only two greeted us. One of the ladies immediately went to the back of the store. My information was put into the system and one lady had washed my hair. By the time she had finished one of the ladies had left the store. The lady who was left, by default, had to cut my son's hair. She then asked me had did I want his hair cut. I told her to give him a shape up and cut his hair low. She then said "this is not a barber shop and we don't know how to cut his hair." I thought it was strange that she had made that comment, but I did let her cut his hair. While I was still getting my ends cut, the young lady had me pay for our services. The older lady had then finished my son's hair cut. I was extremely surprised at how poorly of a job she had done. His hair cut was uneven all over and his shape up was not even done. When I approached the lady about it she was cutting someone else hair and had one waiting. She told me that was anything she could do and that I could come back the next day and have someone else cut his hair. She was unprofessional, inconsiderate, and rude. I asked the other lady would had cut my hair to recut my son hair she told me that I had to let the other woman cut it. I told her that I wanted to speak to the manager and found out that the lady who had been so rude was the manager. I have not went back to any Great Clips since that incident, nor will I return to that location. On the same day I had to go to another place to have my son's hair corrected. I was out a total of $30 for a two year old to have his hair cut. I want something to be done immediately about this manager. I not recommend anyone to that store if she is not reprimanded for her actions.

I have worked for Great Clips for two years.There are two shops in winchester there is winchester station and stonewall plaza I worked at both and but the worst one is wichester station. The new owners came in last year and took all of the stylist bennifits away and they are very rude I worked with one girl there on a saturaday and she rufused clients and so I had to do them not Complaining.they are VERY UNPROMISEING and they try to blam who ever they can if something goes wrong.VERY RUDE stylist and Manager.I was basicly a assistant manager and the manager was NEVER there so guess who had to cover.And WHOS RESPONSIBILITY IS IT TO COVER WHEN SOMEONE CALLS OUT THE MANAGER RIGHT.WRONG I DID IT.I hardly ever called in sick and as soon as i walked in the door the next day my manager would be yelling at me the WHOLE time. Iwas there. If u are sick and in the hospital u better have a doctors excuse or oterwise you are fired same if you go to the doctor.Well how many times have other stylist come in without a doctors note this was only for me none of the other stylist.I AM SOOOOOO SICK OF THIS COMPANY AND I WILL NEVER STEP FOOT IN THERE AGAIN.

In Mokena, IL on Saturday, January 3rd my husband got his haircut by Ally and she told him he has a 5 finger forehead because he is balding. She thought it was hilarious & so did the manager Kristy. He was appalled and will never go in there again, and we will tell all of our friends. Also, my friend told me your manager Kristy always discounts her whole family without coupons. Just thought you'd like to know what kind of staff you have. She also told me that when her husband went in your salon, Ally cut his hair and instead of being professional, all she did was flirt and ask him if she could go with him on his vacation. You should clean up the mess over there!!!

Wow as I was reading other people's complaints, I was thrilled to see that there were some from fellow hair stylists.
I have been working at great clips for nearly a year now. Mostly because I had been layed off from another job and they were the first to respond to a hurried, desperate application.
When I went in for my interview, I was shocked how they did not even check my references and were not interested in how long I had been a cosmetologist. I was told that I would not have a set schedule EVER and that my hours would vary from week to week, that you did not receive sick days or holiday/vacation time until 90 days of my hire date. But that was nothing compared to what I was told next.
The manager at the time told me that I would be sent to a great clips academy where I would learn how to cut hair. Excuse me? I have been a stylist for six years now...I damn well better know how to cut hair. But she told me I had to go to this place, which was an hour drive, and receive no gas money or compensation AT ALL. The training was a joke. I didn't learn a thing from it, except for the fact that I had to follow a million rules and not use my creativity.
Since that fateful day that I accepted the job it has been nothing but a struggle. I get no respect as a stylist and am often referred to as a barber instead. I have gotten repremanded numurous times for having too many request customers, seeing as they want you to remain nameless and in sync with the other stylists. Almost a cult feel. I recently went down to part time so hopefully they would be more leanient with my schedule, but no such luck. It's impossible to request time off, and they seem to have the options to randomly change your schedule mid-week apparently. I thought that was against some kind of policy?
What's worse is the current manager seemed to be plucked out of the sky. She has no idea what she's doing and keeps her own schedule, while the rest of u are suffering through her idiocricy.
I am seeking out other employment...
People say that you can get a lot of experience by working for great clips. Yeah, they teach you to be like everyone else for very little pay with an uncaring manager and cheap customers. Would you rather spend 12 bucks on a haircut that is half-assed(due to the fact that we literally have to do haircuts that fit into a 13-17 minute timeframe)or spend 24 and have a haircut that is not rushed, a pleasant stylist, a shampoo that is part of the service, I could go on and on. I am worth more than this and would love to be respected as an artist. Not just some random quick-shearing stylist who works at a chop shop. Thank you all for reading this!

Both Graceland Shopping Center location and Westerville - Parkview Center location have butchered my hair. In both instances I told them I was growing my hair out - but they did not listen! Graceland Lori cut more than 1/2 off my bangs when I asked for a trim. Westerville Jared - cut the 2+ inches I had grown out the back of my hair off and made it as short as it was when I started growing it out 6 months ago.

In both cases they claimed I didn't use their terminology - but in neigher case did they ask me any clarifying questions.

Both are franchises so I got no help from the corporate headquaters.