Great Clips

5 stars
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2 stars
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1 stars
(70)
Category: Lifestyle

Contact Information
Spartanburg Sc, South Carolina, United States

Great Clips Reviews

Cathy Hurley March 11, 2009
My husband Hair Cut
My usband went to get his hair cut and when he finished he came home and the one side of his hair was cut higher than the other. It looked awful
secret stylist January 4, 2009
Employment
This is a employment complaint and a heads up for new and old stylist and barbers what to expect because when you walk away you personally do not feel good about youself...I am going to start with the good. The health benefits are the regular 20/80 not a supplement and they offer other benefits life insurance, different disability insurance and students just out of school Great Clips will pay 50% of your tuition. You have to work full-time to get these benefits anywhere from 34-32 hours and it does depend on the franchise owners, they keep two people on duty at all times but it is sosososo much better to have two stylist not a stylist and receptionist. Now I am going to start with the bad, brace yourself this is ugly, when it starts happening to you it is a living nightmare.
1. When you walk in there are eight stations or more for the stylist. what upper Management wants is for each stylist to move as close to the front as possable. That means you never have your own station. You have to pack up each shift. I have seen stylist and barbers leave their license but that is not a good idea. It would be too easy if a stylist forgets their license to use the license that is not theirs instead. If State Board came in and found something the other stylist was doing wrong it would be against you not them. That would be fine mess to fix.
2. Your schedule chages each week and I have had work six days straight just to get 36 hours.
3. If it is slow and there is more than three people some one gets sent home, less hours and if you have clients or starting to get request this what makes regulars, illregular.
4.The franchise owners and the human relations department do not have enough control over each employees working hours and that includes the managers. There is no structure, no- when you are hired you are to work a set such and such hours. If the Managers need more hours, the employees get less hours. when you are hired and not working enough hours the Managers can hire more people and that gives you even less hours.
5. When you start you are sent to hair cutting classes and this is the basic hair cutting class that you are taught in the freshman class in beautician school. If you stop working for Great Clips before three months you will be charged a 100.00 fee and it will be taken out of your next check. You are not taught how your average at the end of the day is 17 min. or less. and this is something that is enforced by Great Clips. If you don't meet it your working hours become less, or get written up and you have to sighn a contract saying by such and such date you will meet the 17 min or less for the end of the shift. Longer hair take longer 20 min or more but you make it up with the short cuts taking less time. When I got written up and sighned a contract, I felt total frustration, I am going to be doing crappy cuts. Then I started listening to the radio it really relaxed me and by the fourth song I would start wrapping things up and it would keep each cut under 17 mins.
6.When you are hired at 9.00 an hour and you get 80 hours after taxes your check will be about 580.00 . 70 hour is about 460.00 anything less how in all that is human does Grat Clips expect you pay your bills, get a loan, make a deceint living.
7. If the average turn over for employees at Great Clips is high each day, week, month and year and then what I have stated is the heart of the reason.
November 18, 2008
Awful gruff personel,
Awful personel, rude, gruff to the point your scalp turns red. Don't stop and listen after bring it to there attention. Customer is always wrong.
November 18, 2008
Awful company
I currently work at a Great Clips and I wished that I didn't. I have worked at many salons but I have never been in a salon that works so hard at stifling creativity. They start their stylists off at $7.50 an hour, Have a Dress code so strict that you'd have to have either a large closet to pull these exact outfits out of or a lot of money to afford the attire just to make less then the outfits themselves are worth.

They work their stylists to death with very little breaks and huge amounts of patrons... that by the way must think they are getting a lot more an hour because they either tip very little($1) or stiff you all together. They pressure stylist to get each haircut done in a small amount of time. Their training is absolutely ridiculous. They have 'Blackout' days when you cannot call off work, normally set around times the average person goes away on vacation, spends time with family for holidays, or have a special occasion.

They are what people talk about when they say Greedy Corporate America. They make so much money off of their stylists and put up so little themselves that I would suggest booth rental or commission work to anyone thinking of working there. Think of it this way If a stylist has to cut 4 heads in a hour each paying $12 a cut you get a total of $48 an hour.

Now multiply that amount by... oh we'll aim low and say 4 stylist are on the floor that day. You now have $192. Lets just say they work an 8 hour day Thats $1536 they've made that day. Lets take out the stylists pay... thats $240 for all 4 of them, Then you have the total amount of money they made off of owning a building and the name of Great Clips... which is $1296, The Schooling and the tools the stylist paid for are as expensive as most tools used in nursing. These people provide none of these.

After the building utilities are paid its pure profit off of someone else's skills for these greedy MFers. Just think of this before you walk into the next Great Clips to feed these money hungry monsters.
November 7, 2008
Not using Fresh aprons and towels
They are not using fresh towels and not cleaning hair on the floor after each hair cut they are not even using clean combs and cutting apron, they are using only one apron for everybody and they even do not know how to cut the hair they simply cut the hair as they like
October 30, 2008
Bad Service
On Saturday Oct. 25th, my friend enter the Great Clips hair salon on Round Rock Crossing to have her hair done for a special ooccission. When she enter the business she told the stylist she needed a updo for that night. The next stylist available didn't want to help the cutomer. Becasuse they said they did not know how to do an updo. Then from that point the stylist came around to all of the other stylists asking them to takn care of the client. The manager was no help at all in resolving this problem. She was told she had to make an appointment, but this is not what is post on the board. My friend was beginning to the feel she Are they supposed to make the customer feel that are not going to do it?

It is so hot in the waiting area that is so uncomfortable. Esxpecailly when the sun come in.
October 20, 2008
hair loss
on September 25 2008 I went to the above salon for a perm, I had had a perm 2 months previous to this which was a disaster, only half of my hair was permed, I looked like I had a mohawk. We went on vacation and when we returned
I went back for them to correct this mess. I made an appointment for a cut and perm. The gentleman who I requested said ok. He looked at my hair and said it was dry in which I already knew. He put a conditioner on my hair and proceeded with the perm. He checked it once and said it was not done yet, He came back a few minutes later and looked and immediatly took the cap off and what I thought was a few rollers in the back of my head and immediatly rinsed them off then he applied the nutrlizer. when he as done I looked at the back of my head and there was a bald spot the size of a golf ball or the size of about 3 rollers. I asked him what that was he told me it was there already and caused by stress. This is not true I did not have a bald spot on my heard when I went in there. All he had to say was I didn't do it.
I have talked to 3 beauticians since this happened and they all said the same thing it was over processed. He (Ben) would not cut my hair after the perm he said it was to short.
It was to short alright because if he had cut it I could not hide the bald spot.
I do not know what else to say. It was and still is a horrible experience I'm 73 years old and have had perms for at least 40 years and never ever had this happen.
Barbara
October 9, 2008
Scam and lies
Great Clips refused to do my daughters hair because I didn't have an appointment. There were 3 employees in the store with my daughter and myself as the only customers. I was told by the stylist that "if I do your daughters hair then I wont get paid by any other customer if they come in". I said, "so you are refusing to do my daughters hair because someone else 'Might' come in?"

She said that I would have to leave and make an appointment.

Do not they brag about the "walk in and sit right down" deal? What a big lie!!
September 23, 2008
Sexual Harrassment
I took my son into a Great Clips hair salon in Atlanta, Ga. I ask for the good barber. This one time, my husband took my son for his school cut, to the good Barber. He was also the Assistant Manager. He not only smelled like alcohol. I felt like he was drulling over my son. I felt so uncomfortable. I was so appalled! I want to put his name out there. His name is Dennis Cortez.
September 1, 2008
Yelled at us
I've been going to Great Clips for 3 yrs and always ask for the only good barber. This one time, my wife took my son for his school cut but the good barber wasn't in so the asst manger cut my sons hair. It was horrible. Like a cereal bowl cut. I took him back the next day and nicely explained to her that my son wasn't happy and could he get it cut the way he wanted. To make a long story short, the asst manager and the manager began to call my son a liar and yell at my wife and said they'd have to pay again.

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