Great Escapes Travel Club
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Category: Travel
Contact Information United States
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Great Escapes Travel Club Reviews
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Akarone
March 17, 2011
Their prices are not cheaper like they say they are
We recently bought into this travel club. We then decided we not longer want this membership. Their prices are not cheaper like they say they are.
They will not let you cancel a membership.
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Fomine5612
March 15, 2011
They made many promises of savings and almost none of them are even close to true
The sales agents told us we would no doubt save at least the price of the membership (about $4k) on our trip to New Zealand and Australia.
They maybe had a $200 saving on the airfare but a $2000 higher cost on the motor home rental and they would not match the price I could get on the net through KIWI travel.
They made many promises of savings and almost NONE of them are even close to true.
Maybe the "hot weeks" could save you some money, but it would take a lifetime to recoup the cost of the membership.
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manx99
August 12, 2010
bad customer service, errors in booking hotels
my wife and i joined about 3 years ago. we paid $ 150.00 per month and were told we'd have unlimited access to prime hotel bookings and great deals on car rentals and other products and services. the first time we used our "membership' was for my wife and my 13 yr. old daughter to make hotel and car rental reservations for a trip to florida for a friends' daughter's bat mitzvah. great escapes assured my wife they'd put her in a 4-5 star facility and get her an upgrade for a vehicle rental. on the day she was to fly to florida she found out that the reservations had not been made and that the company scrambled to put her and our daughter in a "hotel" that wasn't even 2-3 stars and that it was almost 2 hrs from where our friends resided. the car was a chevy geo that had not even been cleaned out from the previous renter. our friends were able to make reservations locally in a 4 star hotel 15-20 mins. from the synagogue where the ceremony was to take place; my wife did retain the use of the car. final result cancellation charges for what these idiots did not do of $ 75.00 dollars, $ 30.00 in processing fees. no apology to her for the snafu which caused her to get to the synagogue late for the ceremony and a promise to send some discount coupons (never sent) and a "discounted" rate on a new time share program they were launching in orlando, fl. when we requested cancellation of our "membership" they said the contract was structured to be closed ended and that huge penalties would be charged and that their finance "arm" would charge a credit card that we had used to initially sign up with for the balance of the contract. we were told by several other members that they too had had similar problems and were given some recompense (discount coupons and vouchers to local hotels, some of which were for only part credit to the fees charged for the stays. we've decided to pay off the membership (what's left is about $ 900.00) and try to sell it, although we won't if these guys are scamming people; we'll just have to eat it. if anyone reads this that can advise what we could legally do, please post. we'll be looking forward to hear anything helpful.
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ColoradoDad
February 26, 2010
Ripoff
My wife and I attended an informational meeting for Great Escapes Vacation Club about 8 years ago in Englewood, Colorado. Everyone hates to admit it if they were suckers for a con job, and we are no exception. The sales pitch was stereo-typical high pressure and we were promised super deals on cruises and weeklong condominium stays for the "super-discounted" price of $5, 000. We honestly thought that if we were paying for a vacation club every month we would make a point to use it.
Well, we quickly learned that we could only book the special cruise deals if we were the first callers at 9 AM on Friday mornings nationwide. We never even got our calls answered as the line was always busy. We used their connection with Advantage Travel to book our 25th anniversary cruise and thought we got a decent deal until we discovered that all of the people we met on the cruise paid less than we did - some less than half what we paid for the same level rooms! We saved $250 on an all-inclusive week in Mexico over booking it ourselves, but they forgot to mention in their sales pitch that we would be charged a recurring $189 a year membership fee even after paying the $5K.
The most infuriating thing about this company, however, is the fact that they got us twice to drive 2 hours each way to attend follow up meetings where they would "discuss the many new features of your membership and update your membership pictures (that's why we need you and your wife both to be there!)" When we got there we were told of new features which will supercede our old policies, but it would require an additional investment of over $2500. They continue to call us almost every month with a "new program and new features" and have talked to representatives on the phone and online but so far have spent over $7000 to get a $250 discount.
Don't waste your time listening to their sales pitch and definitely don't waste your money!!!
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