Great Expressions

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1 stars
(4)
Category: Lifestyle

Contact Information
140 S. University Drive, Pembroke Pines, Florida, United States

Phone number: 954-431-0004
greatexpressions.com

Great Expressions Reviews

RuthMiami March 21, 2011
Prices / Service
I'm so tired of surprises and additional costs, service issues at this office. I don't know who's job it was to inform me that my daughter had periodontal disease and needed a cleaning every 3-4 months, but they didn't tell me. Now, surprise! I have to pay $300 and an additional $117 every 3-4 months and none of it is covered under her plan. That's on top of the $108 per month I pay for braces and they keep breaking and I keep having to pay $25 for each repair, again not covered by insurance. I don't know what is typical or not, but my 16 year old can't live on baby food because their brackets keep coming off. In addition, be prepared to sit and wait over 2 hours for appointments but if YOU are late 15 minutes, you will have to reschedule! All this and I'm only half way through the braces time period. Not a good sign at all. Really frustrated, disappointed, stressed out over this.
fghete January 27, 2011
rude hygieneist
My employer recently changed my dental coverage and I had to change dentists and found Great Expressions as a participant with my new insurance. I chose the Livonia office on Ann Arbor Trail because it was closest to my house. I had heard bad things about this company before but didn't have a choice because of my insurance. Upon arriving to my appointment everything was very nice, I have to admit, I was impressed. I was taken back to see the hygienist and had several xrays taken. Then the hygienist came in, sat down and started poking at my gums and saying a bunch of numbers. I had tears running down my cheeks it hurt so bad. She pretended not to hear me when I told her it was too painful. Then she told me I would have to come back another time for a deep cleaning because I had "pockets" and left. She never once introduced herself or even said hello! I was then given an estimate of over $400 for this deep cleaning. I sat in my car and cried, my gums were throbing and I was spitting blood. Needless to say I did not return to this office, not for this "deep cleaning" or for any of the dental work I needed. Now I was worried that I had cavities and a tooth that needed a crown ( per the dentist examination) so I needed to find a dental office that took my insurance. I had to go to another not so Great Expressions! I then worked up the courage to try again. A friend from work suggested the Farmington Hills location, so I thought I would try it out. I wanted to schedule only an exam with the doctor but was told as a new patient I would need to see the hygienist first. I explained to the gentleman who seated me that I was very afraid and my gums were very sensitive and I didn't want to have the "poking" done. He said the hygienist would talk to me about my concerns. And so she did. She introduced herself and asked me what concerns I had about my teeth and she was told I was anxious and not to worry that she would take good care of me. She explained the "poking" and that is was a periodontal screening to see if I had periodontal disease. She explained to me what that was and showed me pictures. She put jelly on my gums and called off the numbers again only this time it didn't hurt! She showed me in the mirror while she did this the areas that were bleeding and that meant I had a gum infection! And that's why I needed the "deep cleaning" which is periodontal therapy so that my disease doesn't get worse. I truly felt she cared about my health and my teeth and she wanted to make sure I was understanding the problem that I had and the treatment I needed. I had several questions and she took her time to answer each one. I had my therapy the next week. I thank my friend for sending me here. A smile and a kind heart make all the difference, and this hygienist taught me more than just the importance of a healthy mouth, but not to judge a book by its cover. Not all Great Expressions are the same.
November 11, 2008
Terrible experience
My family had gone to this dentist due to our insurance. They advised my husband he needed a deep cleaning. (Scaling and root planing) which was $1500.00 He went ahead and had the treatment done. Then I went 2 weeks later and they advised me I needed the same, my was worst then his and mine would of been $1800.00.

I did not have the treatment done, in fact I called my insurance company and had them look into this. I have never had any problems with my teeth or gums. This dentist office is the biggest rip off. I would not recommend them to anyone!!! They will take your money!!!

BEWARE...
November 5, 2008
They will take your money
My family had gone to this dentist due to our insurance. They advised my husband he needed a deep cleaning. (Scaling and root planing) which was $1500.00 He went ahead and had the treatment done. Then I went 2 weeks later and they advised me I needed the same, my was worst then his and mine would of been $1800.00.

I did not have the treatment done, in fact I called my insurance company and had them look into this. I have never had any problems with my teeth or gums. This dentist office is the biggest rip off. I would not recommend them to anyone!!! They will take your money!!!

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