Apparently when I ordered something online back in Sept. I was enrolled for a free 30 day trial for Great Fun without knowing it. So of course at the end of the 30 days you are to cancel the membership that you didnt know you were enrolled in. I noticed on my statement the 11.00 membership fee and called 1-800-285-5903 to find out my card had been getting charged since Sept. and that I had to fax them a letter to 800-964-8115 stating I didnt know I was enrolled or was aware of the monthly fee & that I dident receive my membership packet along with my billing statements for the refund. Of course I was given this information and my cancellation# after I was given the enrollment sales pitch. Total scam not to mention unethical.