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honest011
February 24, 2011
85 days and still no furniture delivered!
I ordered furniture from this company in December and still have not received it! They claim 4 week delivery, but it's been nearly three months!! I have been calling them since January and I was first told that it would ship by the end of the month. Then they said there were delays because of the weather and they were unable to reach the shipping company to find out where my furniture was. Then I was told it finally left the shipping facility and was on its way, but that was over 4 weeks ago. I received an email from them last week saying that it would be delivered to me this week, but I have yet to receive a phone call or email to set up a delivery date and the week will be over tomorrow!! My suggestion is to stay away from doing business with this company. They do shady business and I am very concerened that I will never receive the furniture I paid for!!!
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rickinky
February 8, 2011
45+ days later, no delivery
45+ days after ordering and charging my credit card over $3, 000, I still have not received the dining room set that was ordered. The only thing I have received is numerous excuses. I was told that the order normally ships from the factory 10-14 days after the order was placed. After 14 days passed, they blamed the holidays. After 30 days, they blamed the weather. Now, after 45 days they say the delivery company that is handling the delivery is moving and they cannot make contact with them. Yes, this is actually what they told me yesterday and they said they would have their "traffic director" call me today, which never happened. What reputable company actually does business like this? It seems all I get is the runaround from this company, nothing but a bunch of excuses. Buyer beware.
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