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jerrenbowie
April 1, 2009
no accomadations
On march 27, 2009 i booked travel to daytona with great time vacations also known as absolute reservations for the 29th - 30th, they charged me a 75 dollar fee to travel before a 15 day notice which was okay but On the 28th no confirmation was sent threw my email address and i had booked 600 dollars in airfare to travel two people, i called again the that night and no answer and they are closed on weekends . On monday i talked to three people, a guy named mike who was very rude and told me that they were also going to charge me a 100 no show fee on top of my losses so i hung up and called bc on the 31st. The second lady crystal told me that the managers reviewed the situation and they usually always send confirmation threw spam account and that is why people dont get confirmation and we should always check for it under customer service, i told her that i checked and nothing and she said well before she could book me for another trip i would have to pay the no show fee on top of my losses, the third time i called my original coordinator christina was trying to be courteous but with no results, so i called better business agency, contacted my credit card company and wrote a letter to the chairman of the company address is 2700 westhall ln, #110 maitland, florida 32751 usa i doubt if it gets through but this place is a rip offf!!!
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November 16, 2008
Non-refund Issues
This company sent an unsolicited fax to my job on the morning of 10/01/2008. They advertised a vacation package for $99 a person (plus port fees). It sounded like a great deal, so I booked one. I ended up having to pay almost $550 for the package (not including what the others that I planned to invite would have to pay). I almost immediately demanded my money back, but they told me that I would have to wait until the vacation paperwork arrived and to send it back for a refund. I did so (they received it on October 27, 2008 at 08:31) and to this day, I have not heard word from them or got my money back!
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