I canceled my membership and the company still took $90 out of my account on Oct. 29, 2008 and sent their product.When I called to complain 2 days later they gave me a 7-10 business days time frame after I gave them the tracking number from the post office that I had sent the product back. I called again early Dec. 2008 and was told it would be credited on 12/19/08, that they were having computer problems. I called again on 12/29/08 and was told it would be credited in 4-5 business days because they had a high volume of requests for credit. I got the street address today and I am going to write a letter but I think I have been scammed!