Someone called and said that they were given a faulty moneypak on 3/10/2011 for 100.00 the company looked up the moneypak number and saw that this number was applied to my account on 3/07/2011. This moneypak was purchased on 07/07/2011 by my father for me and applied to my account correctly. The other customer claimed that they purchased it on 03/10/2011 yet faxed the a receipt for my moneypak purchased on 03/07/2011. Immediately this should have raised a red flag to the investigator that something was wrong with this person claim. The company did not call me about the issue or notify me in any way to give me and opportunity to prove that the 100.00 in question was rightfully mine. Instead the froze my entire account with a balance of 939.00. This money was not from a moneypak at all it was a direct deposit from a tax refund in my name. I check my balance online and it showed my balance of 939.00 so I had no way of knowing that the account was blocked after make 3 transactions and looking back at the seeing them declined I call the 800 number listened to my balance and was told it was upward of 900 dollars. I spoke to a cust service rep on 3/11 and was told of the block. On 3/12 my step-mother confirmed that the moneypak was mine and the person who did the compliant withdrew it saying that they made a mistake. As of today my money has not been returned to me even though they know that I am not in the wrong. I've been disconnect 3 times by cust service. And have yet to get an apology, they just keep justifying their actions. I would like to be compensated! I am requesting 25.00 and payment for and late fees of declined fee due to this.