I ORDERED TWO PLANTS FROM THIS COMPANY ON 16 APRIL. THE WEBSITE PROMISED THE ORDER WOULD SHIP IN 1-2 DAYS, HOWEVER THEY WERE CURRENTLY HAVING A 2 DAY DELAY IN SHIPMENTS. I CHECKED THE STATUS OF THE ORDER VIA THE LINK THE SELLER PROVIDED ME IN AN EMAIL, AND ON 20 APRIL, IT SAID "WILL SHIP IN 2-3 DAYS." IT ALSO SAID IF I HAD QUESTIONS TO EMAIL THE OWNER, TED. I EMAILED TED ABOUT THE STATUS OF MY ORDER, AND ASKED IF THOSE OF US WHOSE ORDERS WERE DELAYED COULD EXPECT A BONUS FOR WAITING. TED RESPONDED VERY RUDELY. FIRST HE SAID THE PLANTS WERE ON THE WAY. THE HE SAID THE WEBSITE SAID A 3 DAY DELAY, I SHOULD GET THE PLANTS BY THE 23RD, AND ASKED IF HE GOT MORE MONEY FOR ADDING UP THE DAYS! I INFORMED HIM HIS WEBSITE SAID A 2 DAY DELAY, NOT 3. HE SAID RIGHT, IT WOULD BE THE 22ND. I TOLD HIM IT WAS RUDE OF HIM TO TALK TO A PAYING CUSTOMER THE WAY HE HAD, AND EXPLAINED I WAS QUESTIONING MY ORDER AS HE SUGGESTED I DO. HE SAID I WAS THE RUDE ONE, WANTING A FREE PLANT (WHICH I NEVER SAID I WANTED). HE CALLED ME A RUDE CUSTOMER AND SAID TO KEEP MY RUDE COMMENTS TO MYSELF. AND HE SAID TO SEND BACK THE PLANTS UNOPENED BECAUSE HE WAS CANCELLING THE ORDER. I CHECKED MY CREDIT CARD AND HE CHARGED FOR THE PLANTS ON THE 16TH, SO I ASKED HIM HOW HE EXPECTED TO CANCEL MY ORDER. HE SAID ALL RUDE EMAILS GET A "RUDE RESPONCE (SIC)" AND I QUOTE "I DON'T TAKE $HIT FROM ANYONE." I WILL NEVER DEAL WITH THIS PERSON AGAIN AND I ADVISE ANYONE WHO DOES SO TO PROCEED WITH CAUTION. WHEN MY PLANTS ARRIVE, IF THEY ARE UNSATISFACTORY, I AM NOT EVEN GOING TO TRY TO DEAL WITH THIS JERK, I AM JUST GOING TO TURN IT OVER TO MY CREDIT CARD COMPANY TO DEAL WITH HIM. THEY ARE QUITE ADEPT AT GETTING RESULTS.