GREENDOT MONEYPAK

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GREENDOT MONEYPAK Reviews

Thomas Holme July 11, 2011
Unable to fund Paypal with Moneypak
I have been attempting to add a 200 moneypak to my paypal account, ---but they say I have reached my limit and need to be approved to go over $250 per year SO then a screen comes up telling me to give my address, ssn, etc. So I fill this out. Actually I have tried doing it several times. When I hit "continue" I am presented with a screen saying "Validating Address Information..." And that screen just stays there - I waited two hours Saturday night - On Sunday I tried again and waited two more hours. On Monday I tried again for over an hour. And today, Tuesday, I have waited over an hour. And the screen just hangs there.

I've tried two different computers. No difference. I also tried having my friend put the $200 into his Paypal account - but the same thing happened to him. Greendot is not validating my address information and letting me put my Moneypak into paypal.

I telephoned Moneypak and spoke to customer support. The person told me the problem was with Paypal and gave me Paypal's number. So I called Paypal. Paypal assured me the problem was with Moneypak. So I called Moneypak again. Altogether I spoke with four representatives of each corporation and none of them could help me. On top of that, Moneypak's hours are 9 to 6 EST so for me, in Oregon, their office closes at 3PM. Pretty crummy for such a huge corporation.

I am a senior citizen. I live on a Social Security check of a thousand dollars that has to suffice to pay all my bills, rent, food, gas, everything. I purchased the $200 Moneypak because I needed to get computer parts on ebay. But now my $200 is in limbo. I purchased the Moneypak at Walmart - so I returned to Walmart and asked them to give me my money back. They can't do it. I am stuck.

I googled the problem and I see that other people have had the identical problem. One person at Moneypak's consumer services did tell me that other people are sometimes having the identical problem.

My friend who is a computer technician of twenty years standing tells me the whole thing seems like a scam to him.

Paypal can't help. Moneypak seems very disinterested. The Indian employees I spoke with were simply not helpful.

This is a bummer...

I'd really like to have these funds in my paypal account as soon as possible. I've contacted customer support at both GreenDot (moneypak) and PayPal. Greendot told me it was a paypal issue, paypal told me to "try later".
Kulada June 14, 2011
200.00 stolen
On May 15, 2011 I went to Walgreen's on 23 S. Marietta Parkway, Marietta, GA I purchased a Greendot Card for 4.95 and loaded $200.00 on it. When I got home I tried to load my card onto my debit card and I kept getting insufficient funds. I immediately called your company Greendot and was told that I needed to fax my receipt, greendot card (showing the scratched off side) and my debit card I tried to load to 626-739-2059 I was then told to wait for up to 2 business days before I'd get a response. I also went to Walgreen's to try and get this resolved and there was nothing they could do but refer me back to Greendot. Two days later I noticed how late it was getting and I called back. I was told that my fax was never received, and I had to resend to fax number 626-739-2057 I waited on the phone with the representative to make sure they received my fax. The person I spoke to was Leah around 9:36a.m. They did confirm it and told me again it will be up to two business days before I would get a response and my money back. I asked why would it take so long I was told that the money was loaded to someone else's debit card this is why it would take so long. Two business days later on May 19 I am told it's still under investigation and a Senior Advisor will contact me on Monday between the hours of 9a.m. and 5p.m. It is now May 23, 2011 I've just got off the phone with Igor yet another customer service representative and he's telling the same thing that I've been hearing since last Sunday May 15, 2011.

I just want my $200.00 this is totally unfair and unethical.
[email protected] October 9, 2010
lost money,100 dollars
i have a green dot moneypak i bought today, when i scraped the covering off i could only read 11 or 12 of the nmbers the other two disappeared! does this mean i lose my 100 dollars? i purchased the cae through rite aid! do i hae a ny option?

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