purchased product for S&H, was sent membership bottle for additional 44.90. called to cancel membership and received RMA # to return peoduct. got a delivery reciept confirmation for unused product but company still has not reinbursed credit card less the S&H Plus restocking fee. This company is a scam!!! The return comment was product needs 2-3 months to work with proper excersize and diet. If I was doing that I wouldnt need the product. They are making a killing just on restocking fees for a unused product that I didn't sign up for!

On November 14, 2008 I ordered a trial size of this product and one of Pomclear from the same company. I only wanted the trial size and canceled on line two days after recieving the product and returned it by mail. I'm still being charged for the product. Greentea $44.90 on 12/30/08, Pomclear $39.95 on 12/26/08, Greentea $38.96 on 12/15/08. Pomclear $44.85 on 11/14/08 and Greentea $45.85 on 11/14/08 for a total of $214.50 with on other products other than the first shipment being (which I returned) sent. I called a number of times with no luck getting through until today 12/31/08. I waited 25 minutes only to be put on hold for another 5 minutes then had to deal with a less than pleasent person who informed me that she was a supervisor and there was no one there higher than herself to speak with. Her name was Heather Lennon who proceeded to tell me that she would not give me any information on the company's ower that I would have to google them if I wanted that information. I did tell her I was contacting the Better Business Bureau and I also will send this to Az AG office. I want a full refund and am hoping that you can help me.

Thank You
Lee M. Bradshaw
15 West St
Warwick, RI 02886

i tried to cancel future orders, online, and b y mail, but have another charge on my card, and havent ordered, or recieved another shipment, trying to call and cancel is ridiculous, you are on hold for over an hour.

i ordered the greentea extreme and i made a copy of the order. it was for $3.95 with a discount of $1.00. i gave my credit card number but was charged $42.85 and i havent even gotten the first trial order yet. was ordered 11/05 08. my account was charged on 11/06/08. i would like to be cancelled and the charges reversed. by the way i tried to call and was told it would be 36 minute 1 sec wait. i called at 11:52 and as i write it is 1:10. i have not been answered yet. my phone is 1 886 2856.