GreenTree
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1 stars | | (7) |
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Category: Services
Contact Information United States
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GreenTree Reviews
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Les81
June 14, 2011
Bad service
I have not received a statement from Greentree in over a year, I cant get anyone to tell me what my pay off is, or anything. I tried for a bill consolidation loan and GreenTree stop it, as soon as they found out about it, they jacked me pay off up to 2000 dollars over the amount I could borrow...I hate them, and the biggest thing is that I didn't even take out a loan with them. The company that I did take my original loan out with went bankrupt and GreenTree bought my loan I HATE THEM
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Jzzr83
May 15, 2011
Incompetent
The second mortgage on our home has been sold three times to different banks. Never before have we had to fill out a new automatic deduction form. I received a letter saying GreenTree was now servicing our loan 15 days before the payment was due. 5 days after the payment was due we started receiving phone calls from debt collectors saying the payment was never received. When I spoke to a GreenTree rep they said they had mailed a packet that required us to re-fill out the auto payments. I had never received the packet, the rep then said it probably did not get to me yet. Think about it, they have debt collectors call me before they send me the packet to pay the loan. Kind of backwards if you ask me. Now they are charging $12 per month to automatically deduct the payments. They never let me know I would receive these fees. GreenTree sucks. Never use them. If I could do anything to get away from using them, I would. Unfortunately the financial system is foobar and I have no option.
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Ccandy
January 9, 2011
Rude liars
I want to start out with asking anyone would they like to come in with me and form a group and file a lawsuit against Greentree? I am over a very large group of people around the nation that are fighting the oil and gas companies, the way they do business, and I sure don't mind taking on Greentree.
I am not an attorney, just an average person who is sick and tired of big business' and corporations who treat people like they are beneath them and are lower than dirt. Who do they think they are?
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HanF59
November 14, 2009
Liars and thiefs
Greentre Servicing lies to customers.They bought Conseco loans and did not even put both of our names on the loan, even though that was the way it was on the Conseco loan.They call and call and are rude and try to bully us into paying more.Loan amount has changed only 3000.00 in 8 yrs. since financing with Conseco.Has not changed at all since Greentree took over Conseco.These people will not work with customers and are constantly threatening foreclosure.We got behind on loan last year, made some of it up and this year have paid almost 2 payments ahead.They call and say we have not made a payment since May!They are Thieves!Why can we, the consumers, not do somthing about this?Pissed in Mississippi!
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lottie long
August 1, 2009
payments
I have tired to get s ome help with our home with Greentree and they claim that they have no modification plan. My payments have gone up, and we are having a hard time paying the payments, and I have tried getting help and greentree does not want to give me any kind of help. we live on a fixed income and what job s I have had are hard to come by.
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Don
March 9, 2009
holding check
On the 24 Febuary 2009 I sent green tree a check for final payoff.
On the 9 march I checked the webb site to find out if any action had been taken and to my surprise none.
I called the company aprroximately 6 pm on the 9th. Their service representative STEVE said that they received the payment on the 6th.
I requested too talk too the supervisor because he became really obnoxious. He refused to get the supervisor, I hung up and called again and spoke too Crystal. Crystal told me the same thing, that the check was received on the 6th. I find this very strange even though the mail service is sloww it's not that slow. When I asked why it was so slow to be posted her answer was that payoffs went to another address, which it is.
My complaint is that it appears that Green Tree is sitting on the payoff checks to receive more interest money from thier customers.
Greeen Tree stated that I owed another 97 cents but they would write this amount off. If they had posted the check in a timely manner then it would never have been an issue.
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May 16, 2008
Scammers!
We have been in our trailer since 2000. Our loan originated with Greentree then sold to Conseco and then back to Greentree. I have only had to split my monthly payment up 2-3 times and have never had any problems until recently. I had became pregnant in 2006 to much surprise and had to take some time off because of some problems. Only missed about 1 mo. total of work until had baby in Aug. 2006 and then went back full-time in Oct. 2006. To even more surprise, found out I was pregnant again in April 2007. Started looking for daycare for kids, none available, put on bed-rest middle of November 2007, baby born Dec. 2, 2007, could not return to work because of no daycare. Yes, no daycare, out of 60 available in county no openings for an infant and a toddler (completely different topic.) Called them in December 2007 and asked about possible deferment of payment, no they wouldn't but they would split pmt. into 3 and tack onto next 3 payments after Dec. which was no problem until end of Feb. this year. My husband had to take time-off when I had baby because I had C-section and couldn't even pick-up baby, let alone toddler. Went back to work and ended up getting laid-off intermittently until now (May, works for snowmobile manufacturer). Called them in Feb. and explained could not make pmt., what were my options? Was told to borrow money to get us current for the month $80 or borrow $400 to pay what was left for Jan. and all of Feb. and then they would defer pmts. until June. Well, borrowed money and guess what? No deferment. Took pmt. out for Mar. and I had to have bank return it because of lack of funds( would have been overdraft $200 not inc. bank fees and needed to heat house and buy food for little ones)(yeah, no help from local agencies besides WIC because my husband brought in more that $770/mo., btw, who comes up with those figures?) So, they call me in middle of April and I ask to make pmt to get us current with my rebate check(all $990) and they said no, needed to borrow money from someone. Explained already did that, why was there no deferment? Was told that paperwork was never started and was my fault because I hadn't asked for it. When I called in Feb. and got the borrowed money and made pmt. I asked for deferment and was told the paperwork would be started the following Monday, this was on a Friday. So, anyway my acct. rep. proceeded to tell me that I was yelling at her and that I needed to use my inside voice and to calm down and treated me as though I was a child, I asked to be transferred to her supervisor and she wouldn't and I hung-up. I called back and asked to speak with anyone else but her and was transferred to another person. Spoke with him, got things set-up and then when pmt was supposed to be made, hubby got laid-off and it was waiting week, no money. Called again, got different person. Spoke with him got transferred again to different person. Was told to only talk to last person and guess what? Have 3 different people calling me.
How can they do this to people? It's not like I'm trying to get out of paying my loan. We just hit a rough patch and are trying to work with all of our creditors and Greentree is the only place that won't work with us. My hubby says to let them take the place because he's sick of hassle, but we don;t have anywhere to go and we have 3 kids to take care of. I just don't know what to do.
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