HORRIBLE COMPANY! TERRIBLE EXPERIENCE!:(
They charged me twice for a ticket they never gave me. so, I ended up paying $250 for a nightmare experience from New Mexico to Colorado. I had a huge fight in Albuquerque with the customer service representatives. They wouldn't let me board the bus without paying again. IDIOTS! I demanded to speak to their supervisors, and I asked for everyone's name. I called the corporate headquarters and the customer service department, and they were rude and belligerent! I fought my way onto the bus, and I was squeezed in the back of a Mexican bus, near a man with a dirty-diapered baby. The whole bus smelled like diarrhea, and it made me want to puke. The bathroom was nasty, too! Some retard bought a dog on the bus, and it kept crapping on the floor. Eventually, the bus driver had to pull over the bus on the freeway, and the moronic owner had to get off on the side of a busy highway, and walk their damn dog. What an a**hole! What kind of dumba** brings a dog on a 500-mile journey?! OMG! WTF? INSANE!!!
I am still trying to get a refund for my ticket. But after reading the other reviews of this pathetic Gayhound, I think I'm just going to write it off as a lost cause. I may mail a copy of my ticket receipt and explanation to the corporate office, and visit my local office in Cali. But I doubt they will actually help me. Everytime I call the customer service line, they keep me on hold until the business hours are over/closed. What a great way to treat customers...NOT!
PLEASE STOP RIDING GAYHOUND! IF ENOUGH PEOPLE REFUSE TO GIVE THEM THEIR HARD-EARNED MONEY, THIS SO-CALLED COMPANY WILL ULTIMATELY GO OUT OF BUSINESS AND DIE! BOYCOTT GAYHOUND! STOP THE INSANITY! DON'T GIVE THEM A CENT! THEY SUCK! THEY WILL TREAT YOU LIKE DIRT! NO MORE! IT IS TIME TO TAKE A STAND! YES, WE CAN!!! LOL!