I've had Group Health coverage for about 6 months. I went in recently and was recommended a liver ultrasound by my doctor, who promised that the cost would only be my $30 co-pay. I asked twice to make sure that was the case. I got a bill recently for nearly $400. I have called, contested and filed compliants with the WA Insurance Commission. It hasn't gotten me anywhere. I'm stuck with a bill I was promised didn't exist. They are completely unwilling to work with me, rather they see me as a dollar sign only. Do not trust them, even their doctors lie. Check and recheck, then get everything they say in writing. If you have a choice, DO NOT chose them as your provider. You will not be happy.

I have had group health for over 3 months now... in this time, I have not once been able to get an appointment with my primary care physician. I was told to "make an appointment two weeks out." Well we can't all know 2 weeks ahead of time when we are going to get deathly ill are we? I finally got an appointment with another doctor, and they did a swab culture of my nose to test for a staph infection. Two days later I got an e-mail from the doctor that I had never seen before, saying that the results of my "vaginal culture" had come back. It was a culture of my nose, not vagina! And the worst part... she went rambling on and on about how this bacteria was very abnormal to be found in that "spot" and how the OBGYNs were extremely confused and concerned. It said at the very top of the lab, in bold letters, "NASAL CULTURE." Their excuse was that they mixed my results up with someone else, when I truly believe they just didn't read it carefully. I have since put in an application for a change to Regence Blueshield, and will not put up with their crap anymore!