I ( Arun Chawla, Saproon, Distt Solan, Himachal Pradesh) have been using reliance mobile Number 9817387878 service since last7 Months. But since last 7 months Iam facing network problem every Month. My cell no. is 09817387878. I had lodged about 6 - 7 complaints to the RIM customer care (*222) but it was of no use they used send methe message that the problem will be resolved in days. And after 3days they used to send me the message that your problem has been resolved but problem still existed. I don't know why the technical experts are not taking care of the customer complaints.
COMPLAINT LIST:-
1). In this month my complaint is My SMS (Short Message Service) service is activate and messages sent from 23RD August, 2010 mobile but not delivered to Any network mobile like RCOM also. But o/c is working. I have Send sms to other mobiles but not yet sent and they not show in my "not sent “items. Although I have received all the sms from all Networks.
2). Many times If someone calling me it shows switched off/not reachable/
3). If my mobile SWITCHED OFF it shows … Please check the number you have dialed.
4). You have given Mobile no 9817020065 it shows every time SWITCHED OFF. If the number is switched off then why are you printed on monthly bill Page no 2 in Paragraph (Terms & Conditions) Line No 2. I am seriously thinking of going to costumer protection court for claiming for compensation for my financial losses due to irresponsible behavior from reliance. Since last 7 Months I have been paying around R1000 per month as my mobile bill... After then I pay Rs 500 on 31August 2010 against bill amount 491. And I have already given security rs 400 pay in advance.
I am not free to call to customer care in every month
So please Change my POST-PAID number to PRE-PAID. My another number is
9356256364
Here are my details..
CONNECTION:PostPaid
CELL NUMBER: 9817387878
REQUEST NUMBER :hpno308c032010.
REQUEST DATE: 30TH August, 2010.


Till today 9 September 2010 my Complaint is
as it is messages
are not delivered to RCOM network.But delivered to other networks.

Arun Chawla
LIC of India
Credit Card ( Manager )