I purchased several t-shirts at Guess store. The quality was extremely poor as the t-shirts shrunk.I decided to return the t-shirts.The manager from guess asked me to test the t-shirt in store to prove to them it shrunk. So I prove to the store manager that they indeed did.So the manager asked me to produce the receipt. I unfortunately could only find one of the receipts and gave it to him.Now he tells me that they can’t help as they can’t find all my credit card purchases on the system.So I GUESS I’m getting ripped off. And considering that I when to all the trouble to prove that the T-shirts was of poor quality. After checking several websites I found 87 bad complaints about Guess and poor quality. I’m utterly disgusted with the way you addressing my situation as I adhere to what you asked of me.Gone are the days that you take consumers hard earned money for a ride, I’m paying for a product and service and not for you to mess me around, so I giving you the opportunity to correct this problem before the image of Guess becomes any worse because I’m quite sure that there are countless other people out there that have been taken for a ride by guess. Should you not correct the matter, there is something called the consumer protection act whilst I will using every media avenue to expose you for my miscarriage

I bought a watch, in NYC, last year, and the watch became to take out the silver part.

It was bought at the Guess store, and I think that was not supposed to happen. I´ve got in touch twice, through the company email and no answer was given.

It saddens me to know that the policy of the company does not value their customers.

On July 7th, I bought a Guess bag in Rome, Italy. (i've got the bill in my possession to prove it). I then went back to Paris, France, where I live. Now I am in Rio de Janeiro for hollydays until September 14th and I found out that the edges of the handle were peeling off! It's a sort of a rubber that's glued to the edges of the plastic parts to keep it from tearing apart (the sewed parts are still ok, though). I'd like to know what can I do, the soonest as possible (to avoid it to continue peeling through). I can send photos of the damaged parts and a copy of the bill if necessary.