Customer Service - I always had to make the phone calls to see if or when they were coming. Then they cut our cable wire when installing the fence and I was told they would call to get it repaired and we did not have to be home (which was not correct) We ended up calling the repair company and we did have to be home and miss a day of work.
Installation - when they installed the fence I had to call and find out when they were coming and I was told it would be a two day job however, the person installing the fence was only going to show up for 1/2 days. After the installation was completed there were gaps from the bottom of the fence to the ground and the fence company should of filled in these gaps with dirt.
I had to buy bags and bags of dirt to fill in the gaps. When I notified the company I received some song and dance about they do not do that. The gaps were not there with the old fence and should not be there with the new fence for the money we paid. The only thing I was told was they might reimburse me for the dirt. Well by then I no longer had my receipts for all the dirt I bought. I want to post as many bad reviews of this company as I can. My satisfaction will be that they will lose potential customers. I have already steered 4 people away from their company which is probably abour $20K.