GUITAR CENTER FREDERICKSBURG ,VA
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Category: Other
Contact Information Fredericksburg, Virginia, United States
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GUITAR CENTER FREDERICKSBURG ,VA Reviews
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playingsix
March 19, 2010
NOT ENOUGH PROFIT
I HAVE SPENT A VERY LARGE AMOUNT OF MONEY AT THIS STORE AND WITH THIS COMPANY! could not even begin to tell you how many times I have had a problem in this store but since my options of music stores here are low, well you catch my drift!Bought a new Yamaha drum set(1299.99) witch is already paid for, and was told it was out of stock and not any in their system have to get it from Yamaha . Salesmen said about 5-7 days i said ok well it is what it is! I was really hoping to get it as soon as posible because of plans to record, but im easy to get along with and said o.k . Five days later i called just to check and the salesmen i delt with was of for 4 days so the guy that aswered the phone said he would check on it for me. I was on hold for about 5 mins or so(no big deal i know how it is to be busy) then he told me he didn't see it nor could he see where it had ever been ordered!!! said i could call and talk to the guy that sold it to me when he came back to work (i about 4 days lol) or i could call him on his cell phone. Haven't heard back still...lol so by this time i am a little well pissed but not rude. Called back and asked for the manager, he told me it LOOKED like it was ordered but he would checl and call me back! that was at 1:30 in the afternoon i didn't hear back from him till the next day around the same time. He told me that Yamaha did not have any to ship and said we shoul cancel the order...WTF are you serious??? I said thats crazy i could have got it from another company on the internet( and clearly should have)in 2-3 days. he said he would see what he could do. Then he called me back and said that they had some at their warehouse(that i was told at first was OUT OF STOCK) and could have it in another 5-7 days...I said can you help me out and get it for me any faster, and in a calm voice he told me that there just wasn't enough profit in the sale!!! I was so shocked i didn't even know what to say!!! Looked through my reciepts i have spent over 12k at that store... I will never drop another dime at that store again!
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