Gulf Coast Readers
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Category: Entertainment
Contact Information
1625 Cape Coral Pkwy, Cape Coral, Florida, United States
Phone number: 5400707
gulfcoastreaders.com
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Gulf Coast Readers Reviews
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invidious
June 1, 2011
magazine scam artists!
I actually work for Gulf Coast Readers and i am completely ashamed that i have to work there but i need work and this job is the only thing available. I started working there about 3 weeks ago and i have never in my life been treated so poorly or told to do so many shady things EVER! I work in the cape coral office and let me tell you First off you walk into the place and it smells like B.O!! You know why? Because they leave the AC on 85 all day long! You think hey that's not bad but when you have smokers running in and out of the building leaving doors open the the 95+ degree heat outside it gets HOT QUICK!!! I hate to say it but we are almost literally driven like slaves! If you don't follow the script word for word you will be reprimanded and possibly written up. Now the "script" has been worded so perfectly by design that it really does trick people into thinking they are getting IPADS, FREE COMPUTERS, $500 TARGET OR WALMART GIFT CARDS, VICTORIA SECRET OR SUBWAY GIFT CARDS FOR FREE! Well guess what GCR has NOTHING to do with handing out those prizes that's the initial foot in the door scam. They buy leads from pop up sites like best shopper rewards .com and FREEIPAD .com etc etc the list is quite large! They piggy back their sales into one of the requirements to get the free gift. So when the customer asks "when am i getting my IPAD"? You say i'm sorry you have to goto freeipad.com and get that info from them. Then we just keep feeding them BS with our script. We call some people 10-15 times IN A DAY! I have never been yelled at or called so many names in my life! And i understand completely!! The worst part about the job is the pay scale you get paid minimum wage 7.25 an hour with a "attendance bonus" of $1 more per hour if you are ontime every day. Well guess what its a mandatory 6 day work week AND if you log in or are late by even ONE MINUTE yup ONE MINUTE you get a point! You get 2 points and guess what you just lost your attendance bonus welcome to minimum wage! Now when i say times are tough i mean it i have been working since i was 15 i am 40+ now with a bachelors degree in computer science! And i work here at this HELL HOLE i hate deceiving people everyday i truly do but if i don't do my job i lose my job and then its back to welfare! STAY AWAY FROM THESE PEOPLE THEY ARE SCUM WORST OF ALL THEY ARE JUST LEGAL ENOUGH TO STAY IN BUSINESS!
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Customer 4444
May 26, 2011
Unprofessional & Rude Customer Service
After being told 1 week ago that all of my accounts were paid in full, I received a call this morning at 7:30 am PST from Greg "Orlando" Thomas, Senior Manager. I told him that i live on the West Coast and it was only 7:30 am in which he replied "then i will speak slowly for you". He informed me that i was going to be forced into a 5 year automatic renewal from the magazine companies if I did not agree to pay $49.90 monthly for the next 20 months. I tried to explain that his company told me last week that i was completely done with my contract and all payments were done. He kept getting more unprofessional with me on the phone and even told me that he was doing me a favor by offing this and could simply hang up the phone on me and throw me to the magazine companies. When i asked him how much that would be, he would not give me an answer and said that i was wasting his time going around and around and he was going to hang up on me to deal with other customers. I have never been treated in a more unprofessional manner and with so little respect.
If i am a sucker for being tricked into a magazine scam, i will accept that responsibility. I am afraid that after i pay the remainder of this contract ($49.90 for the next 20 months), they will force me into another payment scheme.
My customer service issue is this: Calling a customer at 7:30 am is unacceptable and bad business. Greg "Orlando" Thomas did not care at all. I know he had my address and knew i am in the state of Washington, because he mentioned my address twice. He took great offense to me asking him his name and position at the company. His name may be an alias. The 2nd person i had to talk to during a recorded conversation refered to him as Orlando and then seemed to back pedal when i told her he said his name was Greg Thomas.
After investigating this company, i have found many similar complaint made about their attitude towards customers. Please accept my complaint and thank you for your time.
Date of incident: 5/25/11
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mary bidwell
May 14, 2011
taking money when not suppose to
i did not give permission for u to take money off my visa card every week for magazines i want my money back on my card or i will be sueing u i will be going to the attorney generals office about this i better get my money back
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john209
April 29, 2011
magazine rip-off misleading
i received a call saying that i could keep a laptop if i tested it... it was a dell xps ... so i said yeah sure i'll go for it... then they said that i could get it but that i had to just get a magazine subscription for six months as a payback for the gift that this company was giving me so i said. sure that sounds fair. i got it and two weeks later i started receiving them then i was switched about three times the name of the company until they stuck with gulf coast readers. then they called saying that if i wanted to save money by paying the entire three 1/2 years of my subscription in one whole payment. i told them that i had signed up only for six months and they said that i would get sent to collection. that the company had spent 670.00 dollars getting me a contract with other companies for the magazines. i was called so many times a day.. until i was receiving a call from a collection agency or something.. So i payed the whole thing and now i only receive the half of the number of magazines that they said i'd receive. I haven't been able to contact them for an adress change or anything because they cant find my subscriptors ID
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UNION LEADS
February 20, 2011
they buy your name
got a call. CAN RECEIVE $1000. GIFT CARD.FOR A MAGAZINE ORDER. AFTER SEVERAL WEEKS. AND A FEW PAYMENTS. TOTAL OF HUNDREDS OF MAGAZINES COME. NO GIFTCARD.TOLD BY EMPLOYEES, " MY NAME PURCHASED FROM A LIST. ' E-MAIL CANADA, FOR THE GIFT CARD. NO REPLY. I TRY TO STOP, CANCELL MAGAZINES. I HAVE WROTE, CALLED. MAGAZINES STILL COME. I REFUSE TO PAY, CAN NOT AFFORD.COLLECTION SHARKS, CALLING. RECEIVE NOTICES, SUBSCRIPTIONS RUNNING OUT. THANK GOD!
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BASEBALL7687
November 20, 2010
STUPIDITY
IT IS NOW THE 21ST CENTURY UNDERSTAND THE CONCEPT OF TERMS AND CONDITIONS OF A CONTRACT AND YOU WONT BE SCAMMED
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Judi Dowler
October 30, 2010
taking money after I cancelled service
Sent letter (provided by company giving option to cancel) signed' dated. mailed 3 day service' registered. I cancelled the magazines. I don't read any of the magazines they offer. They took the money out of my account anyway. Now I am overdrawn at the bank. My husband does not get paid til next week. How can they take yor money after you cancel their service ? This is just wrong. There has to be a law against this.
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grey_chick18
October 1, 2010
Information
I too was scamed into their magazine deals know they are reporting me to collections and telling me that they will garnish my paychecks if I don't pay them!!! Has anyone found a way to get out of this? Any help or information would be great these guys are horrible to work with!!!
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A Robinson546
August 5, 2010
won,t wouldn,t Cancel
I called in on time to cancel my order and was refused that option and then was told that they would send me a $500. wal-mart card which I never got but, instead I got there bill of which I really refuse to pay them at all. This company is really a scam company and it is unfair that they can get away with all this calling and billing crap that they pul on the public. I FLAT REFUSE TO PAY THAT BILL AND I REFUSE TO EVEN SPEAK TO THEM ON THE PHONE I AM SO GLAD THAT I NEVER GAVE UP MY CARD NUMBE TO THIS PISS POOR OPERATION THAT JUST TAKES PEOPLES MONEY. WHO CAN'T AFFORD TO PAY ANYWAY THERE SPEAL ON THE PHONE SEEMS SO PROFESSIONAL THAT A 2 YEAR OLD WOULD FALL FOR IT
DON'T BUY FROM THEM EVER!!!
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JenniferGiglio
July 5, 2010
poor service
I called in to cancel this service within the seven day period that they gave me to cancel. I received a letter stating that the service was still going to be charging my account even though I had already cancelled. The customer service rep that I spoke with on 7/5/10, Olivia, was extremely rude claiming that I couldn't cancel the service now because it was beyond the 7 day period, I asked to speak to a supervisor and she refused stating that she was the highest up in her department. I cannot afford to pay for this service which is why I cancelled it originally, now i am stuck because she said the only way to cancel is to pay the whole amount of the service which is over $700.00 USD. I cannot afford to pay this at this time and being that I did what I was supposed to do and cancelled in the correct amount of time, I should not be responsible to pay this or have to be subjected to this woman's awful attitude when i called to complain about the company's mistake!!! I WANT THIS RESOLVED NOW!!!
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