Gumtree.co.uk

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gumtree.co.uk

Gumtree.co.uk Reviews

Rungen June 26, 2011

Shocking and horrendous customer service and a most frustrating experience

I placed an ad to sell a bundle of PS2 games, for some reason it was removed. They say they send you an automatic email explaining why, it never arrived. I emailed enquiring as to why still no reply. So I reposted the ad being careful of keywords on some titles that perhaps their filters picked up on, it remained processing for 12 days. Given their notices say 4 at the most, it just doesn't make sense. I emailed them a 3rd time asking for a response and still nothing. I have removed the ad closed the account and will never consider using such a laxadasical site ever again. What's the cost of a reply to an email - nothing! Shocking and horrendous customer service and a most frustrating experience.

I shall stick to good old fashioned newspaper classified in future!

Garold June 22, 2009

Scam for 6-month Membersip Buyers!

I have paid an expensive 317 Pounds (or 661 of my dollars, damn!) for a premium 6 months membership to be able to post my ads being myself a letting agency. Well, what they do is they just do not post my ads at all! They just got my m oney and they do not give me the service I am asking for! They just replied to one email saying they do not allow other websites ads and therefore my ads are not eligible. So now I have paid a membership which is supposed to be designed for real estate agencies and my ads are automatically canceled as soon as I press the "Post an Ad" button!!!

They do not reply to any of the other emails I sent to them.

This is just a scam website and I am very disappointed that I have fallen for that and paid all of these m oney for actually NOTHING! Gumtree, I want to see my m oney Back!