This company likes to hire contractors then find reasons to not pay them for the work they perform. The management will tell outright false statements about customer complaints and loss of business then tell you they are not going to pay the service tech. If you want to work for free then call them. They will use very mean and aggressive tactics to get you to go away, they will even threaten you with a lawsuit if try to pursue them for your compensation. They told my friend that they were not going to pay unless she sued them. When you said she would they sent her a letter threatening her with a law suit for damaging their reputation. This is one of those companies that thinks they can use people and get away with it because most tech have limited resources and can not afford to get a lawyer.