tried to cancell and asked them to please not charge that card # very many times. they keep sending products and i dont want them. the products made my face worse than what it was ever before. If they really record phone calls then im on there quite a bit telling them to not charge that card and to cancell my membership..it continues and they also say i wont b refunded until 4 to 6 weeks later.just for them recharging my card when it was there mistake.