Never had ice cycle problems until the installation of Gutter Helmet. Ice cycles on the entire span up to 2 feet in length:. They damaged bushes and were a safety threat for any one coming onto the front porch|. The company downplays this hazard, but it is a major concern and I would not recommend this product to others". This issue is noted in their Warrenty Information as “Icicles will not impede the performance of Gutter Helmet and are not considered a serviceable condition covered under warranty". If icicles are objectionable, simply knock them off as they occur'.” That is not an acceptable answer:. THEY ARE A NUESENCE AND A SAFTY HAZARD, . BE WARNED.

Don't waste your time or money with this product. If it gets dirty at all it doesn't work and is next to impossible to clean. The salesperson will show you an example on how it is installed, which is under the first layer of your existing shingles. In my case they installed gutter helmet on top of my shingles screwing through the shingles causing them to leak. Upon complaint, the representative explained that mine was a typical installation and the leak was probably from some other source even though the roof is only five years old. Also, if you have a valley on your roof, they install a screen over the gutter which allows debris to pass through and clog your gutter which they will not clean and is very hard to do. The system does keep the leaves out but will still cause water to drip on your head and your eaves to rot.

My mother, 74 years old purchased Gutter Helmet. It was installed on the front of the house only due to the cost. The first heavy rain she had, approx 6 months after installation, her basement flooded. She has lived in this home for over 45 years and nothing like this happened previously. At 74 years old she was vacuuming up the water and carrying out pail after pail of water upstairs and outside. When she called the company, they would not return her calls. My husband took over trying to reach them and had the same problems. When he finally did get in touch the installation supervisor/manager he was rude, argumentative, unwilling to listen at all and insisted Gutter Helmet was not the problem. This went on for approx. 3 weeks. Not hearing back from him we tried to get in touch with the owner of that particular Gutter Helmet. After 2 weeks of calling and leaving messages almost every day he finally returned our call. He also was terribly rude, argumentative and didn't stop long enough to listen to the problem jumping in very defensively. When he finally relented and said he would come out to the house he let it be known it would NOT change his idea or opinion of his product since "his product never fails". We had written to the Better Business Bureau and that is the only reason he called and scheduled an appointment. As of Monday April 27, 2009 this matter has NOT been resolved. Save yourself a huge headache and go to: http://www.leaflessinseattle.com/gutter-guard-comparison.htm for a comparison.

How do I put it best... OVERPRICED, DOES NOT WORK, RUINED THE LOOK OF OUR HOME, WOULD NOT RETURN OUR CALLS WHEN IT CLOGGED! Do not waste your time with this product or company. They claim they are owned by a big corporation and thats a good thing. Like any big corporation they treat you like a little guy and never returned any of our calls!!! GUTTER HELMET YOU ARE A JOKE OF A PRODUCT AND A JOKE OF A COMPANY!

They did a killer sales job on us, wish they would spend as much time on customer service as they do sales!