H & R Block
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Category: Business & Finances
Contact Information
801 Valley Bl, San Gabriel, California, United States
Phone number: 323-861-2770
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H & R Block Reviews
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victim of H&R Block
July 14, 2011
lOST MY TAX RECORDS
In 2006 I sent my 2005 tax records to H&R Block Employee Gracy Pena 5110 Chester St los Angeles, Ca. 90032. for the next several months that turned into years I could not get my taxes filed by H&R Block. Gracy first said "my desk is so messy I cant find your paper work. then in July 2011 She claims that her car was stolen several years ago. What were my records doing in her car. I have emails over a six year period backing up what i have written. IRS now claims that I owe $60.000.00 THANKS H & R block
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Wilbon Household
June 24, 2011
Clearly thier fault but they will not help in any way
After given proof of new address and after filing for three different years, they submited the correct address on every year but the latest which was submitted with the wrong address causeing our only refund to be sent back to the IRS. In turn this causes us multiple forms to fill out and was told it could take up to 4 to 6 months to have everything go through. This in turn causes great hardship on my family since we were expecting and really needing to use this return to catch-up on bills and help with our sons initial college enrollment fees. Neither of which can be postponed for " 4 to 6 months". In this recession every penny has to be planed and set backs of a week, let alone "4 to 6 months" can be devastating to a family.
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TEELs
May 12, 2011
deceipt
We recently moved to Ohio for work and decided H & R Block could get our taxes done sooner than another place so we went for it. MAN what a mistake. We had to pay $245. just for the service with discount coupon, and then we were told we had to pay federal more than that. Thats not the bad part, we were advise we would recieve a refund from State of OHIO and state of Indiana, but owe a small amount to local school district. Okay now after filing deadline date in April we recieve a voicemail on a tuesday to stop by the office on friday to pickup paperwork because she had made changes. The new UN_REVISED paperwork showee we now owed a large amount to the state of Ohio and a larger amount from the original to the school district. We call and inquire the preparer says "OH I SCREWED UP THE FIRST TIME". Been nice to be told. So we get ahold of a Regional Manager and she requested the paperwork, both sets. After a couple days of looking over the paperwork my wife called her, (not her us) and she advised "IDONT KNOW WHAT SHE HAS DONE, ITS GOING TO TAKE ME A FEW DAYS TO FIGURE IT OUT". Now the good part and stupid onour part we are to have a meeting coming up friday with her, so my wife calls her and ask if she would bring ALL paperwork handed over to her (We didnt make copies, our mistake) she advised well "I SHREDDED THE THREE ENVELOPES YOU RECIEVED THE SECOND TIME", I believe this is against the law somehow. Shredding paperwork with other persons name, ssn, and tax info . One other thing is when I picked up the second paperwork there was a young w/m person who just got his taxes figured and got to the front desk asked for his reciept, and the preparer JERI advsed "OH SORRY I CAN"T GET ONE UP HERE " wrote out his reciept on a yellow sticky pad piece of paper. Sounds like another illegal move, and a good way to swindle funds from the till.
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Benjoh
April 14, 2011
payment to taxes
Yesterday, I went to this business to get my taxes done. Yes they are in business to do taxes; however, it is illegal for them not to tell people upfront the cost of doing their taxes. You wouldn't want to buy a boat without knowing the cost or anything else. Why would doing a simple tax form cost some one who is disabled, on a limited income $300.00 for a measly $51 back? This is a scam and all tax agencies should have to have these cost out in the open. I luckily went and out my tax paperwork back before paying them anything. The most I ever paid for a tax return done was $50 which include several schedules.
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tandgsmom
April 13, 2011
Prepartion fee
Went to H & R Block for the first time this year. I received a phone call when my taxes were done and was informed the charge for preparing them would be $505.00! She also advised that I pay an additional $30 in case H & R Block made an error they would pay up to $5000. I do have a small business but it was not diffucult given the fact that I had a profit and loss statement and the last 2 years of prepared taxes for her to use. When I went to pick up my taxes and pay for the preparation I was automatically charged the $30 fee. I am just sick about the total I was charged especially since I have paid no more than $250 per tax year in the past. Not only do I owe (my business showed a loss) but 1st qtr taxes are coming up and I dont know how I am going to pay them due to this unexpected fee. My advice, make sure you know up front what they will charge to prepare your taxes.
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Jenn CM
March 28, 2011
Taxes
I am a Status Indian working on reserve. I do not pay taxes, however my non status husband does. We went to H & R Block because my husband had gone there for many years. I was told in March 2010, at H & R Block, that i would be recieving my CPP Payments and EI Payments as a refund. I am not a tax professional and have never claimed to be, which is why i relied on H & R Block to do my taxes correctly. I was then deducted $1400 of my so-called refund because i owed CRA. I was ok with that, and left me with $1200 after H & R Block deductions. Then in April of 2010 i was sent a letter from the CRA claiming i still owed $1400. Then in December of 2010, i was sent a letter from H & R Block Collections Department saying i owed $1222.39. More than they even gave me!
I have since spoken to a Canada Revenue Agent and it was explained very clearly to me that H & R Block should NOT have given me any refund and they did my taxes wrong. The CPP and EI payments i make every year, can and will be beneficial to me in the future. H & R Block should have known, that if they refund me my CPP and EI, I will never be eligible to use these services in the future. I absolutely will need a Pension plan and collecting Unemployment Insurance is an absolute option i must have, especially with todays economy, or if i were to take maternity leave or am unable to work for any reason. I am now being hassled and will be charged 24% interest if i continue to delay this collection from H & R Block. I spoke to a representative from H & R Block and he said they did not make a mistake and i will have to pay immediately. This is where i am at now. Any informatiom will be extremly helpful to me at this time.
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H& R block sucks
March 9, 2011
poor service and messed up taxes
We went to H & R block last year and we received a letter from IRS that we owe 891.00. When we went to H & R block they found that they messed up and missed read w2s but yet they will not pay the 891.00 even tho admitt that they messed up. it took theo 2 weeks to respond to any phone calls and their policy says they will pay for albitatary but yet they will not give us information about it. I cannot beleive that they are not held accountable for thier actions, they are signing since we sign the taxes we agreed to it.
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bbcddms
February 9, 2011
treatment of employees
H & R Block has been providing free tax services for people who use Form 1040EZ. Most preparer work on commission and H & R Block does not pay them for doing these returns. There for the prices are raised for those who have to pay. Another case of those who have some people having to pay so the others can get something free.
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van akins
January 31, 2011
SCAM dont do as advertised
Promised it would be available 8-15 days of acceptance, which was 1-12/2011 it is now 1-31/2011 and still no refund and paid almost $300 this is a scam and is whats wrong in america, people not living up to their word or advertisment. A class action lawsuit is
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Ed Henry
January 29, 2011
Screwed up tax return
Wife and I receive railroad retirement benfits and there are certain different rules to filing a return. I called the local H & R Block office and asked if they were knew how to do a return involving railroad retirement and they lied and said yes, they had no clue, in addition I recently transfered my IRA and they did not know how to show that on my return. about 18 months later a get a letter from the IRS wanting another $26, 000 in taxes, I finally got that straight when I sent prove that I did not spend my IRA but transfered it, then the IRS wanted another 2, 600 because of the way H & R reported my HSA (health savings account) finally got that straight, H & R are a bunch of incompitent clowns, every time I receive something from them or see theirs adds, my BP goes up.
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