I ordered a pair of shoes on-line from Haband and have been watching my credit card account for the charge to appear. It did, but also there was a charge of $1.95 for Haband Perks. I called the toll-free number shown on my on-line bank statement and a representative came on a few seconds later. I aksed about the charge, had it explained to me (kinda), and asked that it be cancelled. The representative said that it would be, that there would be no further charges, that I was in the 30-day risk-free trial period. I am assuming that the $1.95 will be refunded to me. If the $1.95 is not refunded I will file complaints with the Better Business Bureau and the with State Attorney General's office where Haband is headquartered. I can also ask my bank to recover the charge, but I will wait a few days for the reverse credit to appear in my statement. At this point, I think this will be resolved to my satisfaction. The couple of times where I have had issues like this in the past the Better Business Bureau and the State Attorney General's office both considered the complaint resolved when I got my money back. Fair enough. I don't understand why businesses do this. I will not order again from Haband.

When trying to order over phone -- Assistant could not explain sizes. Wanted to know what size 16 or 18 was. Don't know what 36A or 42A is equal to.

Ordered shoes Feb. 3. No notice of ship date after 2 weeks wait. Emailed Customer Service (Haband promises reply within 2 days); no reply. Emailed Customer Service again in 1 week. Again, no reply. Waited 1 1/2 weeks to email third request for info. No reply. Tried to phone Customer Service via 800 line; got no connection.

Received tear soaked postcard apology March 24th saying shoes would be shipped 4/4 if I didn't want to cancel order. Canceled order by return mail along with comments about lousy service. Yup, account was charged and item shipped 3/25. Am a 20 year customer but will never do business with H again.

Ordered Golf shirts, 3 belts, 3 pair slacks. Included check for $71.95. To date I have had no merchandise or report on status of order?? I checked with my Bank and the check I sent you has been cashed?? I'm going to add a bunch of meaningless words to comply with your ridiculous requirement of 100 words!! blah blah blah

Orderd 8 pairs of slack using a form from our newspaper, enclosed a check dated 1/24/11.

on 1/27/11, you deposited this and it cleared my account.

on 2 18/11 I tried to reach thru e-mail. no response. Got phone no. from e-amil and called the # got a woman who said she was not your company. Tried 2nd time same response.

Now I'm trying again. If I do not get my order I will call my bank and cancel the check.thank you, Connie Harris 421 S Madison St Siloam Springs, Ark.72761