I was charged unauthorized charges to my credit card that I did not authorize. These charges are for $14.95 each month, charged over a period of 5 months, a total of $74.75. I have emailed the Haband company to have these charges stopped and all money charged refunded to my credit card account. I don’t know what’s going on here and I don’t know about any membership from Haband that warrants these charges. I went to the Haband web site and there is nothing in my account that references any kind of membership fees. I see several complaints on http://www.complaintsboard.com/?search=hab%20perks about this problem with Haband as well. I have been doing business with Haband for a few years and did not expect this kind of dishonest behavior. This will cause me to not do business with Haband again if not corrected to my satisfaction and I will report this to the Better Business Bureau, if it hasn’t already been done. I have notified my bank and requested that the charges be refunded.

Haband brands itself as a "conscientious family business serving over 5 million customers direct by US mail since 1925."

While Duke Habernickel was the owner of Haband, the company is no longer a privately held, family-owned business. Currently, the company is owned by Orchard Brands, a parent company that is owned by the private equity firm Golden Gate Capital. Haband still uses Duke Habernickel's face and name in many of its advertisements to customers, but he is no longer involved with the company and does not personally endorse the company's products. Graphic artists simply paste his head-shot into promotions.

As a customer, here is my problem with Haband. They care more about money than providing real value to customers. Product quality has gone downhill over the years. Haband does not make any of its products, since they are direct marketing company and not a manufacturer. As a direct marketer, they will take your name, address, and any other contact information and share it with anyone willing to pay money for it. Before you know it, your junk mail will increase, telemarketing efforts will be relentless, and many companies will know where you live and your buying behavior.

Take a look around the complaints board, and you will surely see that a lot of people feel that Haband is a sub-par company. Merchandising has gone down hill. Products and suppliers have decreased in quality. The marketing department will slam you with junk mail, even after you die. And good luck if you want your contact information removed from their database. You will go around in circles and have to contact the CEO Christian Feuer or the Marketing VP Steve Schlumpf, but even these efforts are likely to go ignored. I spent almost 3 months attempting to get my contact information removed from their mailing list.

Beyond this, Haband does have some good deals every now and then, but they're few and far between. Best of luck!

Charge for membership to checking with out knowledge of $14.95

THIS E-MAIL ACCOUNT IS IS FOR US TO REVIEW OUR ACCOUNT ONLY. NO E-MAILS ARE TO BE SENT TO THIS ACCOUNT FOR ANY REASON THIS E-MAIL ACCOUNT MAY NOT BE SHARED WITH ANYONE

I HAVE AN UNAUTHORIZED CHARGE ON MY CREDIT CARD FOR $14.95 POSTED ON AUGUST 4, 2010. I DID NOT ORDER ANYTHING RECENTLY. I WOULD LIKE THIS CHARGE TO BE CREDITED TO MY ACCOUNT. THIS WILL BE TAKEN FURTHER IF NOT RESOLVED!!!