Got my HD656E-E dehumidifier. broken about an year later.

called 877-377-3639 and got the second unit. (after paying the S&H)

The NEW second unit did not even work. it was a total junk.

called the # again, sent the power cord and the serial #. (thank god, I did not have to send the S&H this time.)

guess what... it's been a month and it seems that the company does not want to send the new unit.

I am calling the warranty exchange every other day. every single person telling me the different reason and waiting period is getting longer.

I purchased a dishwasher in Greensburg, Pa. in the amount of $249.00. I had trouble from day one, the soap dispenser did not open to dispense soap, the dishes were not clean, the dishes were wet, the dishes were greasy, sometimes the heating element got so hot it melted my plastic bowls, the unit actually got so hot that if I was asleep there could have been fatalities. The bottom rack actually melted wheels and bottom right side of rack totally destroyed. My husband and children and myself rented a movie to watch, I put the dishwasher on and had to stop it because we can smell something burning.

We literally had to throw some water on the rack and plastics. I have called Haier America several times and left numerous voice mails, and never had a response. I finally threatened to contact an attorney and then I received a phone call. They told me to box the unit, call them when it was ready and then fed-ex will come to pick up the unit. When the unit was picked up by fed-ex I was to call them back to let them know the unit was in route, then a new unit would be shipped out to me.

It has been a month now that I'm still waiting for a new unit. I have called and left more messages. They finally responded and said they dont have a unit that is comparable to mine and they were going to issue me a refund of $194.41. I paid a total of $264.00 tax included for the unit. They will not upgrade the faulty unit and they want to rip me off again with my refund.

Received wine cellar as Christmas gift in 2007. Was given warranty replacement august 2008 as controls on 1st one stopped working. One fan on replacement unit stopped working and the other fan rattles so loud it wakes us up in the middle of the night.

Originally told the replacement was not under warranty as the original unit warranty was expired. When complained, now they are willing to replace it, but only if I pay shipping AGAIN for the 2nd replacement unit. Tired of their defective products.

I purchased a Haier America washer/dryer combo last June. I used it once and after one wash cycle the unit broke. I called Haier and told them that the cycle selector knob was stuck and that the unit was not drying clothes properly. I also told them that a bunch of water was left in the drum even though the machine had gone through a dry cycle. A repairman was called and when he came out he replaced the timer. He left and the machine did not work when I tried it again.

After about a month Haier sent another repair man who claimed he had never seen this type of machine before and he ordered a new timer and a new motor. He installed these after they arrived and the machine still did not work. Finally Haier called me after two months had gone by saying they would send another repair man out. The new repair man came out and deemed the unit un-repairable. He said that the unit had been flooded and that the electrical system was rusted out. The unit is in my basement so now Haier is claiming that my basement flooded. My basement has never flooded but I am not surprised that the electrical system is rusted. Water was sitting in the machine for five months because nobody they sent out to repair the unit knew what they were doing.

I have tried to call Haier many times to find out what their final decision is. The machine is under warranty for a year and so it should be replaced. I have had so many people telling me the problem would be looked into and I would get a call back but never have.

It has been eight months now of talking to customer service people with no answers as of yet. I am assuming that Haier will not be replacing the machine that is under warranty and that they will continue to make excuses. I will contact my lawyer, the Better Business Bureau, and I will post my nightmare situation all over the internet. I do not recommend that anyone buy Haier products. They do not uphold their warranty and I have since read other reports of similar problems with flawed products.