We called Haier in April to replace our portable dishwasher that we had just bought in January. They told us they were going to replace it and they sent us the information they needed us to send in in order for the warranty to be honored. We sent everything in and they informed me when I called that they didn't recieve everything until the end of May when we sent everything way before then. I called them in June to see where our dishwasher was and they told us they would send an inquiry to their corporate office to see what happened and they would get an answer in 24-48 hours. They did not tell us we had to call back in order to get the answer. I then waited a couple weeks to see what was going to happen and got nothing. I then called back on July 6, 2011 to see what on Earth was going on where they proceeded to tell me they didn't have our dishwasher in stock to send to us. I was told we were supposed to be contacted when they recieved our information in the first place to ok the order of the same dishwasher in a new color but we never were. I was also told we were supposed to call back after our last phone call to recieve the answer from their corporate office. I ok'd the order for the new dishwasher and asked them if they were going to offer us anything like at least another month on our warranty because of the mess-ups they had on their end that had nothing to do with us and I was told a resounding no. I also asked if their was anyone in their corporate office or anywhere else that I could speak to that could possibly give me any answers as to what went wrong. I was again told a resounding no. I was told a lot of things by Haier and quite frankly the next time someone asks me if I want any of their other products or if they should buy any of their products I will also tell them a resounding NO. This dishwasher was not even worth the $180.00 we paid for it or the 3 month hassle to deal with Haier America.

Bought a Haier Dishwasher from Menards, overall is was a great dishwasher for 6 months, we were very impressed until it just quit working one day. Called Menards since it was under warranty and they sent a repairman. It has a faulty control board which they say they have to order from canada. It will not even be here for up to 6 weeks so no dishwasher for over 6 weeks!!! Unbelievable!