We purchased a Haier fridge from ABC Warehouse in Traverse City. Never, Ever, EVER...etc... again, will I shop at this store ! I am very passionate about good customer service and this had to be one of the WORST experiences of all times! When the delivery guys dropped it off, we were excited, it was new, clean, beautiful, yes, maybe not a "top-of-the-line" brand or price, but we THOUGHT we had a nice product...every time you close the fridge door, the freezer door pops open (and stays open) needless to say that after just purchasing grocerys for the new fridge, with a freezer full of goods, getting ready for work in the morning and focused on getting out the door, my freezer door stayed open all day ruining all the groceries, I went back to ABC the first day we got it and told them about it, they said they would have a driver come out and look at it, the driver "called" said they didn't think that it could be the seal so they were not coming, after losing my groceries, now I'm pretty upset, went back in and the customer service was even worse, they kept trying to make excuses! nothing I hate more is "excuses" and the store manager even had the nerve to say "they just don't make products like they used too" I asked him, "then WHY is your store or ABC Warehouse selling that brand if it's that bad?" After arguing as clamly as possible with them, and my other half being asked to leave the store because he was so furious they could not deal with him, they, once again told me they would send someone out to look at it. THEY NEVER SHOWED< NEVER CALLED< ETC!!! I can not begin to tell you how much I loath this place, the company, and the so called managers of this store that I personally would not let manage a lemonade stand on a corner!