i was in need of a hair cut on a fri afternoon 9-11-09 . i called ahead at 6 pm they stated they closed at 8 pm. i arrived at 7pm.i was anxious because i was to start a new job the very next day on the 12 th. when i came in there were 4 stylist in the salon. one promptly called out WERE CLOSED!, befrore i could even get a word out. i was going to pay 20.00 price of cut and the rest a tip.
i had tried to trim my hair myself with a wall trimmer and had wacked it up, i was really dissapointed to say the least.i almost lost it and cussed everyone out, but i held my composure.i stated, (i called ahead !?) she replied no WERE CLOSED! dejected i left mortified that i would be showing up on the job with my hair screwed up. i did.
thanks hair cuttery for such a bad experience. i'll never bring my kids up there again nor will my wife patronize your establishment. i owned a ceramic tile installation business for 10 yrs and awlays treated each one as if they were my only customer. representatives of your salon in jax will only bring negative results for your business here.i don't want any free service or anything. just address the problem, when you give your word . keep it !