I went in for a trim. The dumb *** girl cut all my hair off and still expected me to pay for it. I don't think so. It wasn't straight or what I wanted. I saw they offer color. LMAO!!! Not to mention I could hear her gum smacking the entire time. Very tacky people. They don't have a clue what their doing. They talk a big game but can't back it up. I won't be going back. Can't believe they hire incompetent people like this. They should be shutdown. This shows extremely poor management.

I have never had a bad experience with hair cuttery, so It was my birthday and I decided to get my hair colored and cut. I brought pictures with me to show the women exactly how I wanted my hair.
well she puts the dye on and waited and put me under the hot dryer, then starts washing it out and notices the ends aren't the same color as the roots. So she calls another women over and that women starts blaming it on me saying that i had color in before. I said actually i haven't colored my hair in a long time and I've had many haircuts since then. So then they precede to get bleach and let it sit on there another 20 min or so. Then she washes it out and has me sit in the chair again... at this point the salon is closed and I've been here 2 1/2 hours. So I'm looking at my hair and telling her that is not the color blonde i wanted. So she starts putting more dye in my hair another 20 min. or so goes by and she washes it out again. Now it 9 pm and she starts blow drying my hair and im seeing this color that i could have gone to the grocery store and done myself. So I started crying and couldn't stop, i was just crying tears tho not sobbing. So she tried to cut my hair and i said never mind about the hair cut and I also wanted curls in the beginning and she tried to style my hair, i said no! why would i want a style on hair that i don't even like?? so im thinking that she's not going to charge me for the crap she put me through. She did and while she was trying to ring me up she said oh you come back on Tuesday and I'll wait for you to do highlights that's what will make your hair look the color you want. I said OK im not going to be charged and at first she wanted to say yes but then said no. So im suppose to walk around for 3 days with hair that looks like crap, nope! im going back today and trying to get a refund, hopefully I can!!

Well after my stylist wasn't to friendly, she proceded to wash and cut my hair then was blowing drying my hair and was burning my scalp and as i pulled away she continued to dry my hair, she didn't ask if there was a problem with the heat nor did she ask if the water she was using was a good temp !! so now my head is sore thanks a lot !! nor do i like my hair cut!! i guess i should have waited and went to my normal stylist she is so good to me like her alot.

I got my hair colored and highlighted and the girl named Fernande #20535 charged me for long hair .My hair is just touching my shoulders. The other problem I had was the store was about to close and She rushed through my hair and it looks like there is root growth right after I got it done on April 2, 2011 @ Collage SquareShopping Center Salon #1186. I have a friend who went there on Saturday Night and her hair is longer that mine and she paid less than me. I paid $142.00 and I am very dissapointed in what I recieved for that kind of money. Please resolve this problem at your earliest convence Thank You. I do have a picture to show you but can not attach it to this complaint.You may reach me at (302)283-1434 or 1112 Maplefield Road Newark, DE 19713

Thank You,
Jennifer Narayan

My Daughter had an appointment and 2 1/2 hours later the stylist had not started on her hair style. The stylist had styled my daughter's hair many times before and her hair was nicely done and performed in a timely fashion. But today, the she encountered a much different situation. The stylist gave her attitude as if it were my daughter's fault that she had an a appointment and that the stylist was behind. When I telephoned the stylist to speak to her about the long wait she stated that she was behind and that there was nothing that she could do about it. Where is the Professionalism? Where is the customer service. I will never go back to the hair cuttery in Bowie town center in Bowie, MD.