I went after work to get my hair cut it was about 715 or so I knew excatly the style i wanted. I got my hair cut and was pretty impressed with the cut until i went into work the next day and was told my hair was cut unevely. I am really upset with this and now have to pay to go somewhere else to get this fixed because i will never go back to a haircuttery again.It costed me 30.00 for a cut that looks like crap.Honestly how would you feel having to walk around like this until you could make arrangements to go somewhere else to get it fixed. I feel that i should be entitled to my 30.00 back.

Don't tell me the wait is 20 minutes...and 90 minutes later I'm still sitting there waiting!! Needless to say, I walked out! Was I the idiot for waiting so long?

I can understand that those who have appointments have priority perhaps but no one came to address those of us sitting there and waiting patiently and quietly. They saw us sitting there. Staff even walked by us a few times. Not a word.

Perhaps I should've made a stink at the store but I was too pissed to say anything which is so not like me!

So much for their "just walk in" mantra.

Took my son there recently to get a trim by Ali. When I got a good look at it, I saw that the neckline area was all uneven. We then proceeded to take my son elsewhere to have a "real" haircut to fix her mess!!!. Though one stylist will not dog out another, all she said was "it was all uneven" as were my observations.

If you cannot cut hair evenly you need to have your scissors, clippers and any thing else that cuts taken away from you...unbelievable that people like this even get a license.

I was just at the brand new Hair Cuttery located at the Crossing at Lisbon. Store # 3643, where I have been for the past 2 hours. Anyhow, I went in there at 11:30am and asked for a kid cut and an adult cut & eyebrow wax. I was told it would be an hour and a half wait. Ok, no problem. So we waited. Well, my son was called up to get his haircut and it looks amazing! Nycole K did a great job! Impressed. However, she then proceeded to ring me up. So I inquired as to why I hadn't been called upon for my haircut & eyebrows and she told me that my name wasn't on the list! Holy cow! I have waited 2 hours and left disappointed because I didn't get what I went in there for! I told her I would be back tomorrow, but I am very upset, so I will be going elsewhere to get my hair done. Not quite sure how my name could be left off the list (list is in the computer) and even so, have another salon tech take care of me, but no. Just told, "oh, sorry, your name's not on the list" wasn't what I was expecting from a place that should want business from consumers; especially since it's a new place. They should have never let me walk out the door disapointed.

i've been going to my same stylist for 5 years but just recently left the hair cuttery that she was working for, she is a good person, great stylist and i consider her my friend, but when i witnessed and found out how over worked and underpaid she was there and how unfair she was being treated i decided to never go back to any haircuttery. according to some of the things she has told me, the Ratner company who owns haircuttery is truly not concerned about the well being and moral of their employees. it is basically a "sweat shop" there is no benefits for their employees and harsh treatment and games that these managers play on the employees and clientel. i really hope that people can understand why these people look so miserable at their job. THEY ARE BEING TREATED LIKE DIRT by their manager and corporation. and in this economy there is no where for them to go even though my friend wants to leave there is not alot of salons that are hiring and busy. they are also forced to take services they are uncomfortable preforming or their is the threat of them losing their jobs. they cannot refuse any client or pass them off to a "more experienced stylist" There for that is why there are many bad experiences at Hair Cutteries because the stylist does not have a choice under their managment. They HAVE to do your hair whether their comfortable or not and the managment restrains them of honesty, calling it "discrimination" Wouldnt you rather have someone be honest and not jack up your hair? Or would you want someone to cut your hair whos been working 8hours and have not even been able to take a break to drink some water? This is not an exaggeration, i've seen it my friend/stylist has been through it, and im done going their!