Placed an online order with Hair Sisters.com July 2010. Website appeared to be professional and the prices were quite low compared to most sites so i placed an order, but continued to surf the site and came across a customer review saying " Hair Sisters was a scam and to beware, they will take your monies and not send the product". Ok, so I began to become concerned because I had just submitted an online order over the weekend with my credit card information given to a company that is receiving bad customer reviews. Also I never received an order confirmation at all and really started to think, oh my what kind of company have i given my personal information too. Monday, finally arrived and I called the customer service number listed online and the problem worsened. Someone answered the line and said " Ms.XXXXXX, she did not even recognize that i was a new caller and it appeared as if they were working out of a home and not a business setting. I said " no I am XXXXXXX a new customer and i need your assistance. She then said " Oh hold on and disconnected herself from the call". OH my goodness, I am really stirred now, so i call back and someone answered finally. I gave her the order number and asked if all the items were available and ready to ship. She said, no they were waiting on a wig brush. I thought that it was quite odd that a online supplier of hair products, had no wig brush. I then requested to cancel the order because i knew that something was wrong with the entire experience with Hair Sisters.com and she said " Ok I will cancel the order now and credit will appear in your account within 4 days, which i thought was odd to but i went along with what i was told. 5 days past, NO CREDIT was applied back to my account, so i called and a representative said that the money was deposited into my account 2 days prior to my call. I said, no it has not been received, she said, ok lets call your bank on the 3 way and i will give the authorization number to verify the credit. So I called my bank on the 3 way and she attempted to inform my bank of a credit authorization number. But my bank was not able to locate or even see a credit at all, not even a post credit showing that the funds will be deposited at midnight. She continued to tell my bank that credit was applied to my account and therfore we need to locate it. 3 weeks has passed and no credit has been receive. I now have to go through a dispute process that can take several months to finalized. This company is a scam, a fraud and a fake. They will take your money and not send the product, not even an order confimation. We have to put an end to this company, because not only do we not have money to give away, but we have children, families and responsibilities and this company takes and do not send the product. PLEASE BEWARE, DO NOT PLACE AN ORDER WITH HAIRSISTERS.COM, THEY ARE A SCAM, A FRAUD AND A FAKE. MAYBE 1 OR 2 PERSONS WILL RECEIVE THEIR PRODUCT OUT OF 100, NOW HOW CAN THIS CONTINUE TO GO ON.