Tried to make an appointment with the Northbrook office and found out they're out of business. Can't get a hold of anyone from the company. Phones have been disconnected. Have quite a few sessions left with the package I purchased. Am out alot of money, still have hair, and no way to get the services I've paid for.

I made an appointment 3 weeks ago for an appointment last night, I showed up to the office to find the door locked and the lights off. After calling their customer service line, I found out that they went out of business 4 days ago! I still have a package with a couple of treaments left and I would love to know if they plan on handling all of these complaints I'm reading about. This place was a joke from the get go...In the short time I was a customer they moved locations 3 times, I could never get in for an appointment at the Northbrook office and twice I showed up and no one was there. I feel scammed and I feel really bad for all the consumers that had just purchased their packages in the weeks prior.

Their website is down, their phones are down, office closed, and no communication has been made by them to customers!!!

I paid, in advance, $1, 000.00 for treatments and I have an appt. tomorrow!

What do I do?

This is crazy, help!

I could never get an appointment at the northbrook location. They managed to take over $1, 000 dollars of my money, but whenever I wanted an appointment they were booked solid for 6 to 8 weeks. I requested a refund in March and they said it would take 8 to 10 weeks. It's August now and no refund. Know I can't get them on the phone...

Approximately 5 years ago i decided i wanted to have facial hair removed. Laser removal was expensive, i went to Hair Today Gone Tomorrow for a consultation. I let the "technician" know right off I have Polycystic Ovarian Syndrome which is a hormonal imbalance that causes excess facial hair, acne, sometimes obesity etc. The technician promised good results and total hair removal. After the initial treatment i was satisfied, the hair was gone. That was the thing, as long as i went in for my "treatments" the hair remained gone but during the summer months with sun exposure you can't. So during the summer i could not get treatment and low and behold, the hair grew back, darker, thicker and in more area that original. Did this another round, same thing happened again and the last time the hair was very coarse and more abundant than ever. Called the owner to complain. This man is a first class jerk! Never have i been spoken to so rudely, condesendingly and chauvenistic. He is an arrogant ass! Rather than go to small claims, i stupidly accepted a partial return of my money. I spent $1300 for nothing but empty promises. What i found out later is not only did the 'technician" use the wrong setting which STIMULATED the dormant hair follicles to grow but the employees were trained to guarentee results when they knew none would happen. This i found out through 2 former employees of Hair Today Gone Tomorrow that had decided to leave there, get a legitimate certification/license for laser hair removal and/or estitician. I strongly urge any woman with PCOS to NOT use Hair Today Gone Tomorrow. It may appear you are getting results but the hair will return worse. Not only did it stimulate dormant hair on my face, the "treatments" left my skin pitted and scarred.