In Sept. 2009, I rented an office from them on a 6 month lease and pre-paid four months PLUS 2 months refundable security. they had to install NEW carpets prior to my move in in 09/09 as the existing ones were not cleanable per them. Months went by when I wasn't there, and, I have emails and texts from them asking if I was okay, and if I was 'ever going to actually USE the office' as well as referring to me as "stranger" as I was there less than TEN hours total over the four month period I had the lease with them.
In January 2010, due to no clients from our bad economy, I inquired what would be the fees and even if I could be allowed to be released from the lease. they were very accommodating and we agreed upon an amount ($1293.00), AND, they got a new tenant SO fast, I had one day to get out!

out of nowhere, I get a check from them for $1095.00 and it said they had kept $195.00 for carpet cleaning'!
not only can they not charge for that due to 'normal wear and tear' laws, but I HAVE PROOF THOSE CARPETS WERE IMMACULATE AND DIDN'T EVEN NEED VACUUMING!
according to CA law, they now owe me DOUBLE THE AMOUNT I PAID.
they do not return calls, emails and UPS letters signed for by them...AND, after I signed the lease, the agent, Greg Naufal, said, "the owner is a real asshole"... I told him, as long as he refunds me my money, I don't care WHAT he is - now I know why he said it - to mess with my head.