I bought an item valued at $19.99 on e-bay and paid for UPS shipping. I had no choice as I wouldn't have picked UPS. They are the worst!! Anyway when the driver arrived he asked for a COD of $21.14 for brokerage and taxes. This is more than the item was worth. I was advised by the driver to call and complain. That got me no where. The girl didn't give a dam and said too bad you should have checked the web site first. Not only that the box was ripped open and beat all to hell and looked like it had been run over by the UPS truck that brought it. They are a bunch of rip off artists and don't care.