My wife took her taxes to H&R Block on 1/29/11. She used ITEMIZED deductions. (This is the key) She was told her refund of almost $3000 would be available between Feb 8th and 11th. Today being the 9th she called the Block office here to get the number to check the status. She was given the IRS's number. She called a second time and was give the Block #. It said that her return had not been accepted by the IRS.
Later in the day she called the local Block office and was told that the IRS was not accepting ITEMIZED filings until Feb 15th, and it would probably be another two weeks after that when they would put the money of her H&R Block Emerald Card.
This all wouldn't be a real big deal except for when you expect to get your money by a certian date, you make plans for that money. Unfortunately the plans we made were keeping our ELECTRIC, WATER, CABLE, INTERNET, TELEPHONES, RENT PAYMENT and a few other frivolous things like buying food and maybe some gas for the car.
I tried to call Block about it, but since it is my wife's return they wouldn't even let me start a complaint.

So if you plan on ITEMIZING DEDUCTIONS you need to wait until after the 15th. All tax preparers should be aware of this, since it came out in the DECEMBER tax laws. I guess our preparer was absent the day they went over the NEW laws.

I think your a rip off and a fraud you falsly advertive and u rip young women off...fuck u people you lost a lot of people on my end...fuck yourselves verry much choke on a cock!!!

I have been doing my taxes for around 9 years with h&r block with the same person, so never ask about the the ral thinking i was going to get it these year, i went in did all my papers and when i was done i ask will i recive it the next day.she never informe me anything about the 8-15 days, it was only after i ask and verything was done she then told me we no longer do ral you will get it in 8 -15 days i file on jan 21, 2011 i was thinking i was going to get it on or around the february 15, 2011, will guess what i went with a friend to other h&r block to file his papers and this person at hr block inform my friend that the paper were been process after feb 14, so it would take other 15 day's before he recived is refund.i then call the hr block were i go and spoke to the lady who file my paper's and she brush me off.told me yes it was been process after the 14 of feb, why didnt she tell me this before.that mean i have to wait 30 day's for my money and hr block charge me 367.00 dollars. wow this is the last time they will see me. virginiac

I called H&R Block 01/24/2011 at 120 .west 87th. St. to make an appointment to see Mr. Fredrick Monu. I was told that he doesn't come into the office until 5pm, but if I needed an earlier appointment all I had to do was give a time and he would come in early. I told the lady I needed to come in Thursday on my off day at 12:00 she said make it 12:30. I said fine!
Thursday I get to H&R and I ask the woman at the front desk if I could see Mr. Monu. she said, he doesn't come in until 5. I told her I made an appointment to see him earlier. She looks at something on her computer and apparently finds the appointment I made, and says he's not here . I'm the office manager(whatever that's supose to mean) would you like to see someone else? I said no thanks I need to see Mr. Monu. She called Mr. Monu and aasked if he could come in early. Obviously he was unaware of my appointment because he was never told. So this lady asks if I wanted to leave my tax package and when Mr. monu came in at 3:00 he could do the taxes. So I left the package and went to my car. Something told me not to do this. They couldn't make a simple appointment how can I rely on them for this! So I went back in and told the lady I had a bad feeling about this and I can't leave this. She picked up the package and shoved it at me and said HERE, HAVE A GOOD ONE! I didn't make the mistake, they did!!!
Mr. Fredrick Monu had been preparing taxes for my wife and I for years at this location. But this year would be very different. My wife Deborah Thomas died 3 months ago, she knew Mr. for around 10 years. It was critical that I sit with him as we did every year. I had a 1099 question and a question about my son's tuition. This lady was extremely beligerent and unprofessional. More concerned with how she looked in front of other people.
Now I have to try to set up another appointment with Mr. monu and avoid her retaliation.
If Mr. Monu reads this maybe he can call me at 773 375-8691 Please.

I was told by an employee that my check would be in at a specific time. And when I called at that specific time; I was told that my check wasn't in with an attitude and then hung-up on. And what really pisses me off is, I ended up paying $213 to file my taxes thru this company and I get treated like a dog! H&R Block will NOT see me next year!!!