Me and my fiance both had our taxes done at h&r block this year. They weren't too terribly complicated but our filing fees turned out to be $249 and $285!! We are single and make under $60K per year! Also, they both had errors on them. We received letters from the IRS that they were adjusting our refunds due to miscalculations on the part of our preparer! In addition to that, I filed mine electronically which was an additional $30, my fiance mailed his. He received his check in exactly 15 days and I am still waiting!!! We will NEVER use H&R Block again and urge others not to either. Next year we will use turbo tax and do it ourselves!!!

TaxCut Premium Federal + State + e-file 2008 software advertising and packaging implies that e-filing is included for both federal and state returns.

TaxCut Premium Federal + State + e-file 2007 software DID include free e-filing for both federal and state returns.

The name is the same for 2008 but no state e-filing is included. Apparently it says this on the fine print on the box, but many people including myself download it from various retailers. This is also the fault of TaxCut retailers who don't point out the fact that state e-file is no longer included.

I discussed this with their live chat support and they said they have NO product that includes state e-filing. It is rather deceptive to call it the same thing, charge the same price, say 'free e-file' on their site, but not include state e-filing.

I went to get my taxes done at H&R Block for first time on my birthday January 23, 2009 I will never do it again. They would not let me claim my rent, Union dues, And some other things. So therefore they were only getting me about 1700 dollars for my return. I told them to cancel my return and I will get my taxes done elsewhere, They said that I can't cancel my return it has already been filed. I called the IRS and they told me I had 72 hours to cancel, I called Back and told Mel Oswald what the IRS had told me and he stated he didn't give a shit about the IRS, Then Mel Oswald stated that before he would cancel my return I had to pay them 40 dollars for there time. I had to go back and forth to this office 6 times, What about my time going back and forth and making phone calls to them and the IRS. I filed a complaint with the corporate office, They stated that a district manager will contact me within a few days. While waiting for DM to contact me, The H&R Block Office I filed complaint about called my cell phone numerous times screaming at me asking me what my problem was and what am I trying to do get a free return. I followed up on my complaint several times to see why District manager hasn't called me yet. I got my taxes done elsewhere and I got 3200 Dollars back. Almost 2 months later the District Manager finally contacted me.
Arik Anderson

The H&R Block emerald card is a waste, I really feel bad for the people who have to do our taxes and offer that piece of S*** card... and I feel bad for anyone who actually got the card like I did. The card sounds like a great idea, well it's not, I wish I would have not been an idiot and would have just waited for my money to come in a check form. This card has amazingly disgusting fees and the worst people who work in customer service for this card. You get charged $2 everytime you call customer service about your card! really thats not a lot of money but when you are having a serious issue and the customer service department hangs up on you then it builds up.
WOW look at these lovely fees they rape you with!

$1.95 for ATM withdrawl
$1.00 for Balance inquiry
$2.00 to talk to customer service!
$20.00 for over the counter withdrawl (Any banks or credit unions)
$10.00 for a new card
$35.00 for "express" delivery for a new card
$20.00 for check requesting
$1.00 for a paper statement (reasonable though)

Plus a monthly maintenance fee of $2.50 - so don't try saving your money cause it gets expensive fast.

The one trick I found to using this card is I went to fred meyers self-checkout and bought a water, then when it asked for cash back it let me take out up to $200 with no fee :) Then I walked straight to my actual bank and deposited it... eventually pulling out all the money and depositing it into my free checking with Washington Mutal (now chase)


I used to love H&R block, actually reccomended them to all my friends and family, but now I realize that H&R block has a popular name so they sound trusting but I wish I would have went somewhere else. The people who work at the Tax office for HRB are very friendly and nice, I really enjoyed being helped by them but I wish they wouldn't reccomend that card... But unfortunately it is their job...

If anyone wants to talk about this with me please email
[email protected]

Thanks for reading my shoutout :)

I went to H&R Block this year to file my taxes because I really needed the money! I wanted the 1 to 2 day refund, i asked if you had to be approved and the lady doing my taxes, told me NO.

So i went ahead well when i called the 800 number to check my status of my refund, guess what, i was not approved (when i was told you didn't have to be to begin with) so i called and complained to the workers and they told me they could not help me so they gave me the number to the district manager, he also could not help me. I was so mad, i paid almost $4oo to have my taxes filed and to get them back within 2 days and it was all for nothing. I could have done them myself and gotten it back quicker for a lot less.

I chose to get my refund on the emerald card, it took the full 15 days to get my refund(federal, still waiting on my state) Mind you, my fiance used taxslayer and within 5 days he had both his federal and state for the cost of $10. Which is what I will be using next year!!!

Anyhow, With the emerald card i went to purchase something online and the order was not processed completely because of billing and shipping addresses being different, however the money was taken off my card already, so when the order could not be processed we canceled the order. So i waited a week and my money was not back on my card yet so i called the company i had tried to make the purchase from and they told me they did there part and to call my credit card company to find out what was going on.

So i did, after waiting on the phone for about 3o minutes he told me my money wouldn't be on my card until March 3rd. He said to get it back as soon as possible to call the company i made the order with and get them to fax over a 'release of hold for funds' so I did and they faxed it over. This was on the 12th! So saturday the 14th i called back to see where my money was, and the guy told me that the money should be back up there Tuesday the 17th, today, so i called and checked, and of course it was not.

So i spent the whole day trying to find out where my money was. Talked to 3 people and was on hold for half the day with waiting to talk to someone. they all just kept passing me off to another department, another number, just so they didn't have to deal with it. Finally, the last person i talked to told me that no one had created a case number for me...so she did, and told me that she would pass my case to the right department and it should be resolved by the end of the week! We'll see what happens.

My overall experience with this company has been horrible, i will never use them again nor will i recommend them to anyone! Not to mention all the fees that come along with the emerald card, cost $1.95 to get money out of atm plus the fee the atm charges you, and cost freaking $2.00 just to talk to someone that doesn't even know what they are talking about! I'm a single mom that really needs all the money I can get and this company is not very low income friendly! PLEASE TAKE IN THIS INFORMATION BEFORE CHOOSING YOUR TAX PREPARATION SERVICE!!! Go online, it walks you through everything and cost way less!