Have direct deposit. First card has unauthorized purchases, New card invalid because transactions were not approved. Customer service not helpful, toll free service closed on weekends, not 24 hrs customer service, don't answer e-mails immediately, can't access online banking, can't use emerald card to withdraw money, purchase anything, incorrect PIN, etc...etc
It's almost 3 weeks and nothing, leaves me penniless, wondering if I can go to work tomorrow, no money even just to pay my bus fare!!! It ought to be called H&R Blood Bank because it drains you out of blood with the way they operate.