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123
May 6, 2011
Unauthorized illegal credit card charges
When my family and I got to the hotel, I used a credit card that we reserve ONLY for hotel transactions.We stayed overnight and returned home the very next day. There is NO confusion here. I just opened my credit card statement today and there are unauthorized charges to my credit card for flight(s) to Cairo, Egypt and gosh golly and gee whiz... I don't even have a passport. It was charged on the date we checked out and were charged for our room. This is NOT a coincidence and I will be letting everyone know what loser, punk criminals the Garden City Hampton employs.While I was checking in, I made sure I watched my card as best I could because of identity theft issues. I found it extremely unusual when the person at the front desk asked for a second form of ID. I am/was a member of the HHonors and my number was clearly entered on the invoice. I made reservations online and clearly it wasn't necessary for the second form of ID. I looked at him quizically and he said, "Something like a credit card or drivers license." I complied and let him see my drivers license. Not exactly what he wanted to see. I could imagine the charges that could have been made on my other credit card. The service was lousy. The continental breakfast was sparse. The fruit bowl remained emptly for the hour I was there. The orange juice machine was broke. My daughter and I tried to check our emails three times throughout the day and the same two fat cows were sitting there, planted in front of the computers as if they were homeless patrons sitting in a public library all day.Were they even guests? Somehow I don't think they were. This would have to be the worst experience ever and I will NEVER return to this Hampton again. Taking someone else's credit card for their own personal use is a crime and I will do everything in my power to make sure the person responsible will think twice before taking advantage of a customer again. So folks...BEWARE!!! Watch the credit card of your choice that you use to pay. Do not provide another credit card for a second form of ID- it isn't necessary. Check it often to make sure no unauthorized charges get put on your credit/debit cards. Or simply go to a better, more honest hotel/inn. I hate the feeling of being duped- I don't think I paid $186.00 to be fooled and taken advantage by an employee that represents the Hampton. I won't let it happen again.
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