Hampton Inn

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(14)
Category: Lifestyle

Contact Information
Junction City, Kansas, United States

Hampton Inn Reviews

Steve and Angela July 1, 2009
Illegal Eviction-Management Abuse
On May 23, 2009, my wife and I checked in to the Hampton Inn, and went to sleep at about 7PM At approx. 9PM, we were awakened by the "temporary" Hotel Manager, Juanita Hatcher, accompanied by 6 Twin Falls Police Officers, who demanded entry to search the room. We were told there were "numerous" complaints of a "marijuana" smell coming from our room.

Upon examining us and searching the room, the Police verified there was no such activity going on at the time, or even recently, or we would have been arrested immediately. Ms. Hatcher became loud, provocative and rude and demanded that even though we were found innocent by 6 professional law enforcement officers, (who have extensive training in detecting drug activity), that we be evicted anyway, without due cause.

The Police told us that if the "temporary" Manager wanted us out, we must leave or be arrested. We were illegally evicted under Idaho State Law, as there was no cause, as clearly defined by State Innkeeper Laws, and Ms. Hatcher used her personal and casual relationship with the local police to enforce her illegal eviction.

No proper Corporate or Legal procedures were followed.
Numerous complaints to the Hampton Inn and Hilton customer service have gone unanswered, except we were told that since we were not charged for the night, the incident is closed.
The "temporary" manager, Juanita Hatcher (who briefly studied Criminal Justice in College), thought herself more qualified than the Twin Falls Police Department in assessing the situation, was not properly trained for this situation, and acted with overzealous hostility and punitive action against us, which violated both State law, and Hilton Corporate Policy and Procedures.

Her employer should have already been aware that she was not qualified or trained to act as "Temporary Manager" over the Memorial Day Holiday Weekend.
This was inexcusable, and we are considering serious civil action against Hilton, for negligence, with deliberate intent to cause harm.

Hampton Inn and Hilton's refusal to address this matter are just making us angrier...and WE ARE NOT JUST GOING TO GO AWAY!

Steven and Angela Kostritzky-Haws
Louise May 1, 2009
Unauthorized billing
Last year I was involved with the Cooper River Bridge Race in Charleston, NC. My friend and myself stayed at the Hampton Inn in Mt. PLeasant, SC. The Hotel suggested that I fill out a form giving my name, address, credit card into. and not sure what else. I was told that I would be notified sometime prior to the 09 race in regards to weather I wanted to keep our reservation or not. My friend decided that it was too pricey so we decided to stay with friends who rented a home for that week-end. My husband received our statement for March which had a $200 charge on it for the Hampton Inn in Mt. Pleasant. Needless to say I am very upset with this. The Hoel is refusing to refund this deposit for us. My son is getting married next week in West Orange, NJ. All the guest are staying at one of your properties. Also, we always use Hampton Inn's when we travel. You can imagine my disappointment that the location mentioned will not assist me with this dilemma. I am hoping that someone can assist with this situation.
Billy March 16, 2009
Terrible experience
I was a employee for Hampton Inn from Apirl 2003 till March 2009.On March 8th, I informed the General Manager about what had taken place over the weekend. I was pushed up against a storage door by a male coworker, a sheet put over my head drugged into the indoor pool area and my male coworker tried to throw me in the pool.Two other employees stopped him, and one was hurt during the process. I called my supervisor after this had took place, and told her that I didn't not like how he put his hands on me, and how he used his body to push me up against the door. She said we would talk with his supervisor the following morning.

The next morning I told my story to his supervisor and he said he would have a talk with him. I also informed the H.R. department that what happened and I wanted to talk with the GM when he arrived. She told me that my coworker should be let go. I talked with the GM as well did the other person that got hurt during this. He told his supervisor to let that person go and at no point did he ever say we did anything wrong.

Fast forward to March 12th I was asked my supervisor to fill out a statement in my own words what happened, the other 2 people filled one out as well.I am not sure if the coworker of mine did or not.The person that got hurt during this was left with a bruise on her arm was called in the office, and was wrote up for inappropriate conduct. It's just hear say but supposedly it was told to her that if someone was having a heart attack do not touch them.T he coworker who caused all this was called in the office and I am not sure what was said to him but he was let go.

I went into the office next sat down and told I was being discharged for inappropriate conduct, I asked for what standing there he just shrugged his shoulders.He stated the statements had a few discrepancies on them. And that I had been wrote up a few times by the old AGM, I told him I have never been wrote up. He state that I could draw unemployment.I took the paper and left.

I have been a good employee for the last six years, 4 which was working as a housekeeper, laundry, and lobby, and 2 as a Asst.head housekeeper. I am not sure but I think I have missed a total of 20 days maybe of work in my 6 years. Working thru 2 pregnancies, all the way till the 8th or 9th month. Working 7 days a week thru renovation last year so their hotel would be ready in time to rent rooms.And doing as much work as my fellow employees, while being pregnant. I have came to work sick, with out having any sleep the night before from sick kids.I have received numerous raises and promotions over the past years. Never complained about anyone to the GM, and not a problem employee. From what I was told the other 2 people involved wrote what I did in their statements.

I want these people who ever may have been involved with my firing to know what they did was wrong and you can't continue to treat your employees in this manner. Eventually word will get out and you all will suffer fo it.
March 29, 2008
poorly run hotel
If you enjoy the antics of the three stooges, you will appreciate the staff at the Carol Stream Hampton Inn. This hotel is a study in mismanagement and a wonderful example of how not to run a hotel. Wrong beats right by two to one at this roadside disaster. From the maids leaving no towels or tissues, but taking the remote, to the handy man plugging the Ethernet cable into an empty hole in the wall, you laugh until you cry. This ineffective stopping place for the road weary occupies what once was Illinois prairie. Mother nature should take back her land and dispel the false hopes and promises of the Hampton.

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