Dear Concerening authority ,sony ericsson co.
I have purchased an handset of your company,model no.k320. on dated 06-03-2007,from
Shree Ganpati Mobile Care near Suraj Book shop,Main Road Haibowal Kalan Ludhiana 141001.Bill no.248.The IMEI no.of the hand set is 35332201-206988-7
The total amount was RS.5100.
But the hand set was not working properly .


On dated 12-05-2007 the set was sent for service to B.M.SERVICES, shop no.6,Pearl Palace,Ghumar mandi Ludhiana.
The problem was can't take/ save pictures,bluetooth problem,phone hang.Engineer remarks was software upgrade.(complaint id SES07BMS12432)


On dated 08-06-2007 the set was again sent for service to HARJEEO CORPORATION 19-A Shastri Nagar OPP R.S.Model school,Model Town Ludhiana.
The problem was the same. (complaint id SES07HJC10413)

On dated 13-06-2007 the set was again sent for service to HARJEEO CORPORATION 19-A Shastri Nagar OPP R.S.Model school,Model Town Ludhiana.
The problem was the same.(complaint id SES07HJC10494)

On dated 21-06-2007 the set was again sent for service to SALORA INTERNATIONAL Ltd S.C.O 206-207,second floor,sector 34A Chandigarh.
The problem was the same.(complaint id SES07CHD20231)

On dated 08-11-2007 the set was again sent for service to B.M.SERVICES, shop no.6,Pearl Palace,Ghumar mandi Ludhiana.
The problem was again the same plus on/off problem while calling. The remarks was "the set is ok and ready".But still the set is not working properly.

(complaint id SES07BMS17192)

The hand set is under warranty,gurantee.So you are requested to take some remarkable steps. please mail me on the same id. Thanks.