For at least 8 years or so, I have been taking my five doggies to Happy Tails Dog Grooming in East Islip N.Y.
My oldest is 14 and a male Schnauzer whom the complain about regularly when I take him. A woman named Deborah seems to be the only one who can groom him and her attitude is extremely foul. I have another Schnauzer(female)who only recently had her grooming nicely done and I was pleased by that by a girl named Amanda. I have three Bichons, who seem to either be cut too short or they have pieces that are left long on their faces and bodies.

I could not believe that while trying to make an appointment today, I was mocked over the phone(the girl who picked up did not put the phone on hold)due to my financial situation and that they had no appointment on a Friday because I will call in at times due to a money issue, but I always make my appointments with them and they groom my babies. I was about to have an appointment on this Friday(July 24th)when Deborah mocked me in the background and refused to take any of the three doggies that I wanted to bring in because she said I would not keep the appointment due to my financial situation. Why would I make the appointment then.

I suggest that if anyone uses this place, you will be mocked if you do not keep your appointment and arrange for another time. With the economy and money issues going on, it disgusts me how cruel their comment was when many people do what they can to keep appointments and when I cannot keep an appointment I call and reschedule and keep that appointment. I still am very upset and disturbed by this.

If you want a caring groomer(especially if you have senior dogs)I HIGHLY suggest you do NOT bring them here. Deborah yells at many of the dogs that bark and is shows her lack of patience with me and I am sure many others who bring their pets there. A true disgrace.