I have never been concern to write a review for anything, but after having this experinece I made sure to myself that I will write a review about this company and made sure that all the people in my group thus the same things. First of all this company have no moral and etiquette. Its works under different names like haram tours, al bakara and manara. All three are govern by one owner having different agent in different cities. Because we were having people from all the three groups.
1. lying is unlimited from the first day u talk to them till the last u fly to u.s
2. there is absolute no organization the economy package, express package, deluxe package and super deluxe all state in the same hotel in medina and makkah and sometime the deluxe had the worst experience...like they were check out from the hotel in medina and were rumming with thier luggage for thewhole day on the road...the expree package were giving the hotel in makkah way inside away from the main raod with no food.

THEY ARE NOT ORGANIZED IN ANYTHING LIKE IN TRANSPORTATION, HOTEL, FOOD, PROVINDING INFORMATION, HELPING ...

I AM FEEL BAD THAT AFTER COMING FROM HAJJ I HAVE TO USE THIS LAUGAGE BUT "THEY ARE BLOOD SUCKING BUGS WHO WAHTS TO acquired every penny u have, and providing nothing in return"

3. there are count less number of incident that happened...
Forget the agent, the owner itself is the biggest thief...
very ...very ...bad... agency... I am surprise how the ministry of saudi arabia is allowing them to be registerted as an authentic agency for hajj and umrah...

PLEASE DO NOT WASTE YOUR MONEY...