I was in a Habor freight tool store on 11-15-10. I was looking to buy a new air compressor and some other things to go with it I found one that I liked. But they kept on trying to sell me something I did not need they told me the one I wanted would not work and I told them that I new that it would because I used a smaller one than the one that I was going to buy but the man kept on arguing with me. By this time he has other cutermers looking at me and laughing he kept n raising his voice in till every one there could here what was going on then he told me that it was my money. And I have to admit by this time I was pretty ticked off and I told him he was right it is my money and that if he would of kept his mouth shut I would have spent at least 500.00 dollars there that is when he tried to be nice to me then I told him I was done and that I was going to go to Sears and spend the extra cash there I will never shop there ever again. What ever happen to the saying the custermer is always right. I have a lot of friends that shop there and I plan on telling every one of them to go to Sears we are all Veterans and we all will get a discount there. I bought every thing I needed at Sears and paid less for what I wanted and needed. I have to say the only way that I would ever shop there again is if the man publicly apologizes to me. Thank you very much.

I purchased the potable garage item #42211
In December for $300
4 months later it is like paper. The cover came apart in chunks and tears like tissue.
I called customer support they said resolve it with the store. The manager of the store was rude and turned his back.
I called customer support again and got a "supervisor" who sounded like he was in Pakistan he told me they wouldnt do anything because it was 90 days! I ask for a discount on a new cover and again was told NO it was 90 days.

Defective merchandise! Who buys a $300 building and expects it to last only 90 days?
Trust me I deal with thousands of people each weekend at a trade days I will let everyone know Harbor Freight is a huge RIP OFF! My sign will be huge!

I was only asking that they replace the cover!

Runs ads in several major magazines for 20% off ant single item in our store. Ads says you may use on any of our 7000 items in stock. However, when you get there they say it is a mistake and you cannot use on compressors, tool boxes, welders, generators or any air tools. This eliminates about 30% of there 7000 items. Would not offer any help other than call our corp. #. Says the change in policy happened Nov. 1, 2010, however, My coupons came out of a december 2010 Camaro Performers Mag. ad. So, they know there ads are wrong and they continue to let them run, there for misleading people and driving them into the stores. Never again will I make that mistake.

Order something from Harbor Freight Tools and you'll start getting their redundant catalogs once a week. HFT is not a green company, there's no reason for such heavy catalog mailings, they are wasting paper and our natural resources. By doing business with them, you are contributing to this waste. Be wise and help our planet. Do not do business with Harbor Freight. They want one hundred words here, but I've said all you need to know about making a decision. If you like trees, there's plenty of other tool companies out there that might actually be kind to our environment. HFT certainly is not.