I moved to Chiefland 6 years ago and was very glad to see a Hardees here. I think Hardees has the best fast food around. We eat out almost every day and its usually Hardees. Even though it's all the way across town. I spent 25 years in the restaurant business, so I know good food and good service. However in the past year or two it's really gone down hill. I like to use the drive thru but it seems now every time I get our order there is something missing or order is completely wrong. And I don't want to drive all the way across town again. So I just about stopped going to Hardee's at all. But we really like the chicken strips, so I went in 7-1-11 around 2pm. When I got home I found the chicken was so over cooked, I could not even eat it. I stopped using the drive thru because if you complained, you just got a lot of nasty attitude. I filled out several complaint cards but never heard a word. I think this place needs a real good shake up. Then maybe it would get back to the Hardee's we love. Thanks ( I hope this reaches a live person)

i just came back from citystars branch...i really had a very bad experience thier...i oredered their new burger wrap...but what the worest could be !!!
Burger is not cooked well...Sandwich is not hot...and what make it so bad is how the manager and the staff of the branch was looking and was dealing with each other !!!
and to my surprise...they refused to give me katchup with teh sandwich...no comment !!!

your Hardees commercials are degrading to females, I used to like Hardees but I won't go to any Hardees ever again and my husband is banned from going there as well. I'm SOOOO sick of the turkey burger woman I could throw up!! And the newest one with ho's with their boobs hanging out is disgusting.

I have been a resturant manager for almost 20 years, in several different types of resturants, I can honestly say I have never in my life seen a store managed the way that one is.Sometimes I go there and just sit back and watch.I have on more than one occassion seen the manager on duty sit in the dining room and play cards with another employee, for a pretty good amount of time.She might break herself away to walk to the back and shout orders at the only employees who are working back there.I have walked in and had the employee who is working the front counter, leaning against the counter, biting her fingernails, not doing anything to help any of the other employees, who are just busting it in the back. There is NO sense of teamwork at all. I have seen employees late at night, put a container of hot grease on top of a garbage can and wheel it across the parking lot to dump it, they hit something in the parking lot, and the hot container of grease spilled in the parking lot, the manager on duty yelled at him, and said he had to go to the store and buy kitty litter to soak it up, but he had to pay for it out of his own money, or be fired, absolutly no concern that the employee might be burned, he left, I am assuming he did, because I have seen him in there since.Is that legal that he had to pay that money out of his own pocket, when he was clocked in and doing a task that seems pretty dangerous to begin with? All I seem to hear when I am in there is managers shouting orders, or discilining employees where customers can hear.I love Hardees food, your hamburgers are the best, but lately I go in there just to be shocked that anyone would actually work there and be happy to go to work everyday, I feel sorry for some of those people who work there, I have offered an employee a job in my store, I believe that store could do a lot more volumn of business with a team of new management.This message will probably never get read by anyone who will do anything to fix this problem, but experience says that store could do a lot better.

After my girlfriend was a loyal employee for eleven months, she was constantly coming home crying and telling me how she was having problems with her manager. Every night she had something new telling me that her manger was harassing her about and I quote, "being a young spoiled white child". She said that she felt like she would never give her a break when she wanted one but because she was a part time worker she was not obligated one, but other would get a chance to take one. Well I finally convinced her to try and sit down with her and let the manager how she feels and try and work it out, so she did. The very next day after talking with the manager, she walked into work and was took off of schedule. Well she looked over that but then when she tried to get her last check, the manger refused to give it to her unless she sign a three write ups that was recently just made that day but dated four weeks prior to her termination. So she refused to sign them. She found her a new job at subway a few days later and as soon as the her old manager found out, she volunteered herself to call my girlfriends new job saying a bunch of unecessary lies, resulting in her not getting hired at her new job. I think is so unprofessional to try and cause this much torment to someone after trying to be respectful and solve a situation. I really hope this happens to anyone else.