Joined them in 2004 following divorce and getting into financial problems. Was promised that with a set figure I would be clear in 5 years and they would take care of my creditors. Continued to receive threatening letters from creditors, but was assured by HB that payments were being made. Decided earlier this year to check out status of my account since the 5 years was up and payments were still being taken and I was not receiving statements. Have repeatedly asked for an update, but no response. Then I received pages of print out with payments that were no even relating to me. Have written and emailed them as well as trying to call, but still nothing. One of my creditors came to a settlement with me and HB were still paying them long after I told them it had been settled. Original figures quoted and agreed by creditors - 3 have long since been paid out in full - but HB still paying them a year afterwards. I stopped my Direct Debit and instructed my Bank to halt anything else going out. Still heard nothing. Will certainly not be referring anyone I know to them - at least until they account for every penny I paid them - as well as the £50 admin fee each month. For what?

After reviewing different loan companies this company called me and offered me an unsecured loan after all the usual checks, and promised me this would be paid out within a few days. So after double checking things myself i went ahead and paid the admin fee of 49.99, after a few days nothing had progressed si i called them and left a message only to be told that what the previous advisor had said was COMPLETELY wrong and i was un able to get this loan. This is where i read my terms and conditions and knew i was entitled to my admin fee back as they had not provided me with a loan! I have called and called and left messages and they will not answer my calls. They are breaking the law!! Rude, nasty people how can they sleep at night taking money from single mothers and not even providing the service???

I advise anyone to avoid Harington Brooks at all costs! They claim to help solve your debt problems but they are only out for fleecing you for as much as they can!

A year ago i found myself in a little bit of debt, having been ill for several months. I am now in a terrible debt situation - Harriongton Brooks have not helped me at all!