Harris Teeter

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Category: Lifestyle

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United States

Harris Teeter Reviews

Rachel Jones July 21, 2011
released my personal info from Job application
I applied for a job with Harris Teeter online and they released my personal information to spammers. I can't beleive they exploited my info for their own personal gain. I applied expecting them to respect me and my information, instead the day after I submitted my application I started receiving lots of suspicious "job offer" spams which contained my personal info. I gave Harris Teeter my personal e-mail account which I only give out to specific people. Now I'm receiving a bunch of spam so I'm going to have to go through the hassle of changing my e-mail and letting all my friends and family know. Now I'm concerned about how much of my info is out there on the web and I can't do a thing about it.
Darren Z73 May 6, 2011
Unable to unsubscribe from website
I have been trying to unsubcribe from the Harris Teeter website for weeks.

I have tried every site shown & I still cannot get removed from your website to receive coupons, information etc. You make it so easy to sign up for all the proapaganda and vertually impossible to opt out of the web site. I get the newspaper every week with Harris Teeter specials so I do not need all the additional information sent out on your website. I an a loyal shopper when I need to be, but I want to get off this site.

Please remove me immediately.
Gossel June 30, 2010
Stay far away from Harris Teeter
I have tried to use the Express Lane 4 times. Each time there has been something incorrect (e.g., honeydew melon rather than cantaloupe) but all within the realm of reason but with a noticeable downward trend. Today 2 of the packages of meat were past the sell-by date. Three were at the sell-by date. When I complained, there was no apology, only a "we're busy. we'll call you later." Unacceptable.
Fam June 11, 2010
Breaks and smashes food
I am finally tired of dealing with Harris Teeter. I have never minded paying the higher prices since I enjoy the fruits and bread there.

I, however, am sick and tired of having the grocery store clerk smash my food when they put it into the grocery cart. This has happened at several Harris Teeters - most recently, it happened in Brambleton.

The clerk, while trying to amuse us with rather insulting jokes, places a carton of 12 soda cans, a six pack of beer, a bottle of champagne and a glass of wine on top of our bread, yogurt, raspberries, $7 imported cheese and peaaches.

Needless to say, our bread is broken, our yogurt cannisters became ripped open and the fruit is absolutely smashed and bruised.

Before, I have overlooked this carelessness. Now, I am just noticing a pattern and it's a pattern that I will no longer tolerate given that they charge 15% more than other stores.

I have written to them and have received ZERO when it comes to a response. Harris Teeter: you may be okay with destroying your over priced groceries, but I'm tired of it.
Gunshin May 17, 2010
Bad service
I came in the store to get myself a hot meatball sub and what i received was not what i

expected. The service was slow! and the employee got my order wrong. He made me wait to

long while getting a tuna out of the fridge when i asked him to make me a meatball sub.

The service area was disgusting! Unbelievable how messy! unorganized and trash

everywhere! They had all of their trays empty! and took a lot of time having to go and

cut the cheese and meat for the customers waiting. They had no philly steak available

when another customer wanted it. This is a huge disappointing visit coming from harris

teeter. The representative did not even have enough meat balls! he gave me 5 instead of

the usual 6. He did however give me a small discount when i asked. By the time i got home

getting ready to eat my meatball sub which is by the way 5 min away distance, the

meatball was COLD! they did not even warm it up i had to put it in the microwave and just

got disgusting for me to even bother eating. Did not taste fresh at all! The employee to

me felt like he did not want to make me the sub. It felt as if i was a bother to him.

This is such a shame for me that this is the service i am seeing now. I have shopped at

harris teeter for so many years and this is shocking. There was no manager present at the

deli to supervise the service. I hope it changes or i may have to go somewhere else to

get my sandwiches from now on
Richard July 22, 2009
Frozen poultry sold as fresh
Ive been shopping at Harris Teeter for 9 years now. Their in store staff is great, selection is good and they keep their stores clean. I do however feel they are dishonest about their own products; like labeling frozen poultry as fresh.

Most of the Harris Teeter's I've visited have the same issue with poultry items, i.e. Turkey & Chicken being stored at temperatures below USDA standards which is below 26 degrees fahrenheit. Ive mentioned this to them many times and I keep finding frozen solid poultry that is suppose to be fresh. I was informed that the chicken comes off the truck that way.

Here are excerpts from the USDA's website stating what the definition of the label "fresh" means:

http://www.fsis.usda.gov/FactSheets/Poultry_Label_Says_Fresh/index.asp

Why is 26 °F the lowest temperature at which poultry remains fresh?

Below 26 °F, raw poultry products become firm to the touch because much of the free water is changing to ice. At 26 °F, the product surface is still pliable and yields to the thumb when pressed. Most consumers consider a product to be fresh, as opposed to frozen, when it is pliable or when it is not hard to the touch.

What does the "fresh" rule mean to consumers?

For consumers, "fresh" means whole poultry and cuts have never been below 26 °F. This is consistent with consumer expectations of "fresh" poultry, i.e., not hard to the touch or frozen solid. Fresh poultry should always bear a "keep refrigerated" statement.

Any good cook knows that frozen chicken is much tougher and less flavorful. It's a basic scientific fact that when you freeze cells it damages them and they loose their moisture, thus you get tougher, much less juicy, inferior chicken.

So, not only does Harris Teeter labeling their poultry "fresh" NOT meet USDA label standards, but also it's an inferior product to truly "fresh" poultry. I love the truly fresh chicken at Fresh Mart, It's much more tender and juicy with great flavor! When I bake Fresh Mart's fresh chicken breasts I'm not left with shrunken chicken breasts in a watery soup from the juice that leached out like at Harris Teeter. I understand it's more economical for Harris Teeter to freeze fresh chicken. It lasts longer, there's less waist; but most important Harris Teeter looses credibility! Frozen solid does not equal fresh! If a consumer doesn't trust Harris Teeter, they are less likely to buy their products. That's not economical, but most of all it's not morally right!
Bo Pompy July 16, 2009
Frozen Poultry Sold as Fresh
I’ve been shopping at Harris Teeter for 9 years now. Their in store staff is great, selection is good and they keep their stores clean. I do however feel they are dishonest about their own products; like labeling frozen poultry as “fresh.”

Most of the Harris Teeter's I've visited have the same issue with poultry items, i.e. Turkey & Chicken being stored at temperatures below USDA standards which is below 26 degrees fahrenheit.  I’ve mentioned this to them many times and I keep finding frozen solid poultry that is suppose to be “fresh.” I was informed that the chicken comes off the truck that way.  

Here are excerpts from the USDA's website stating what the definition of the label "fresh" means:
http://www.fsis.usda.gov/FactSheets/Poultry_Label_Says_Fresh/index.asp

Why is 26 °F the lowest temperature at which poultry remains fresh?
Below 26 °F, raw poultry products become firm to the touch because much of the free water is changing to ice. At 26 °F, the product surface is still pliable and yields to the thumb when pressed. Most consumers consider a product to be fresh, as opposed to frozen, when it is pliable or when it is not hard to the touch.

What does the "fresh" rule mean to consumers?
For consumers, "fresh" means whole poultry and cuts have never been below 26 °F. This is consistent with consumer expectations of "fresh" poultry, i.e., not hard to the touch or frozen solid. Fresh poultry should always bear a "keep refrigerated" statement. 

Any good cook knows that frozen chicken is much tougher and less flavorful.  It's a basic scientific fact that when you freeze cells it damages them and they loose their moisture, thus you get tougher, much less juicy,  inferior chicken.  

So, not only does Harris Teeter labeling their poultry "fresh" NOT meet USDA label standards, but also it's an inferior product to truly "fresh" poultry.  I love the truly fresh chicken at Fresh Mart, It's much more tender and juicy with great flavor!  When I bake Fresh Mart's fresh chicken breasts I'm not left with shrunken chicken breasts in a watery soup from the juice that leached out like at Harris Teeter.   I understand it's more economical for Harris Teeter to freeze fresh chicken.  It lasts longer, there's less waist; but most important Harris Teeter looses credibility!  Frozen solid does not equal fresh!  If a consumer doesn't trust Harris Teeter, they are less likely to buy their products.  That's not economical, but most of all it's not morally right!

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